Family Auto Parts & Service / Mattawan, Michigan

Rating: ★

Auto Repair & Service, Automobile Parts & Supplies, Automobile Accessories

Address: 23074 M 40, Mattawan

Postal code: 49055

Phone: (269) 628-2128

Automobile Accessories, Automobile Parts & Supplies, Auto Repair & Service

Mon - Fri 7:30 pm - 5:00 pmSat 7:30 pm - 4:00 pm

My wife`s door window fell in (clunk!), and we asked Family Auto to investigate. They claimed the winodow motor mechanism was burned out, and proceeded to replace it, at a cost of hundreds. However, I asked for the one they replaced (they are obligated to hand that over).. I checked it, and there was nothing wrong with it. I accosted them, the mnager apologized for the error. and they agreeded to take much of that... view more cost off, although I still paid a lot. The repair did not fit the obvious diagnosis. The window had clearly fell off the supports - an easy fix. I think they were just padding the repair.

golbinian / 4/30/2012

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