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NHTSA opens investigation into Nissan's handling of airbag recall

In March of 2014, Nissan recalled eight models among its Nissan and Infiniti brands, totaling more than one million vehicles, over faulty occupant classification system software controlling the passenger airbag. The company discovered a variety of factors that would interfere with the system's ability to detect an adult passenger in the shotgun seat, resulting in an illuminated warning on on the dashboard and the passenger airbag not deploying in an accident. Yet 124 complaints submitted to the National Highway Traffic Safety Administration since the recall allege that the dealer-installed fix hasn't actually fixed the problem; some consumers say the problem persists after multiple trips to the dealer. The Detroit News reports that NHTSA is opening an investigation into the matter to determine whether a new recall is needed. The occupant sensor has been a bugbear for Nissan over the past couple of years; a much smaller recall for the issue in 2013 covered five of the eight vehicles that were recalled in 2014, and that earlier recall also continued to generate complaints after the issue had supposedly been fixed. At the same time, the company learned that in two instances there was another twist, where the dashboard warning wasn't illuminated but the passenger airbag still didn't go off in an accident. Nissan isn't alone, though, with airbag recalls on a steep upswing across the industry even before the Takata debacle.

Infiniti JX35 QX60 Hybrid confirmed for New York debut

The next Q-ified Infiniti will be making its debut at the New York Auto Show later this month, the QX60 - the crossover formerly known as JX35. And while there aren't many changes to the crossover in terms of design or function, the big news is that Infiniti will be revealing a production hybrid powertrain option for its seven-passenger luxury/utility vehicle.
The QX60 Hybrid uses the same powetrain found in Infiniti's M35h gasoline-electric sedan, which couples a 2.5-liter supercharged four-cylinder engine with a 15-kilowatt electric motor, running to the wheels via continuously variable transmission. Both front- and all-wheel-drive versions of the QX60 Hybrid will be available, and Infiniti says that the more efficient CUV should be good for around 26 miles per gallon combined - an improvement of five mpg over the current JX35 with its 3.5-liter naturally aspirated V6. And because the compact lithium-ion battery will be housed underneath the third row seat, we're told that the hybrid model will still have the same passenger and cargo capacity of the non-hybrid crossover.
This will be the first three-row hybrid CUV offered in the US market, and wrapping it up in a luxury package makes a lot of sense to us, since it could be a good way of cajoling customers into absorbing the extra cost of the more expensive powertrain. (Keyword in that sentence: CUV. After all, the Cadillac Escalade is still currently available as a two-mode hybrid for the 2013 model year.) Infiniti has not released official pricing figures, but says that the hybrid model will represent a roughly $3,000 premium over the standard QX60.

J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.