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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Infiniti teases a new concept for the Detroit Auto Show

Infiniti is the latest company to join a steadily growing list of big reveals at the 2018 Detroit Auto Show. It just released a teaser image of a concept it will display. It looks fairly typical of Infiniti, with long flowing curves, and the company's signature grille. And of course, it will be painted white. The company revealed very little about it, not even a name. But a quote from Infiniti's Executive Design Director may shed a bit of light on the car. He talks about "more compact and less intrusive powertrains" giving freedom to design, and that this car has a "long cabin." This leads us to believe that this concept may feature some kind of alternative powertrain, perhaps hybrid or fully electric. It could even use a smaller version of Infiniti's variable compression engine. We also think that this car may have a profile akin to the Jaguar I-Pace, with a much more cab-forward look. When Jaguar revealed the I-Pace, it made a big deal about how going to electric propulsion gave them the opportunity to rethink what looks luxurious, sporty and aggressive, since there wasn't an engine at the front to require a long nose. Infiniti's design director's words sound pretty similar. We'll have more information and photos when the car is fully revealed at the 2018 Detroit Auto Show. Related Video: Image Credit: Infiniti Green Detroit Auto Show Infiniti Concept Cars

Nissan and Infiniti recall 1.2 million vehicles because backup camera might go blank

Nissan North America has issued a recall for more than 1.2 million vehicles due to the ability to change backup camera settings to the point where there is no image in the display. The recall, which was filed with NHTSA on Sept. 12, 2019, includes cars, trucks, crossovers, SUVs, vans, and coupes across both the Nissan and Infiniti lineups.  Reported by Automotive News, NHTSA recall No. 19V654000 affects a total of 1,228,830 vehicles across two brand lineups and more than two dozen models. It includes the 2018-2019 Nissan Altima, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Versa Note, Versa sedan; and 2018-2019 Infiniti Q50, Q60, QX30 and QX80. It also lists the 2019 Nissan GT-R and Taxis, as well as the 2019 Infiniti QX50, QX60, Q70, and Q70L. According to the recall, it is possible to adjust the backup camera and display settings "such that the rearview image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse." Although this type of occurrence would be extremely rare and most likely a mistake made by the driver, its real possibility means all of these cars are technically breaking the law. Federal Motor Vehicle Safety Standard (FMVSS) No. 111, "Rear Visibility," says so. According to Automotive News, this recall is not limited to the United States and also affects vehicles in Canada, South Korea, and Israel. The recall begins Oct. 19, 2019, and Nissan will provide affected customers with a free software update to fix the issue.