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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Volvo calls in S60 T5 over oil pressure indicator

As anyone with a driver's license should be able to tell you, the oil pressure indicator on a car is a vital feature. If you don't have enough oil pressure, your engine could seize up, leaving you stranded and causing catastrophic damage for both your automobile and your wallet. Worryingly, then, the National Highway Traffic Safety Administration says that the oil pressure indicator lamp on certain Volvo S60 models is prone to failure, prompting the manufacturer to issue a recall.
The issue pertains to MY2011-2012 Volvo S60s with turbocharged five-cylinder engines manufactured between June 22, 2010 and May 14, 2012. All told, precisely 30,929 units are affected by the recall campaign. The owners of affected models will be notified by Volvo to bring in their cars to their local dealer for a software update. See the official notice below for details.

Volvo reveals V60 Cross Country ahead of LA

Volvo is bringing a model to the Los Angeles Auto Show that isn't afraid to get a little dirty. The Swedish automaker will finally unveil its V60 Cross Country crossover, and it has confirmed that the model will be available in North American markets shortly.
The Cross Country takes Volvo's standard V60 compact wagon and injects a little more off-road capability and visual flavor into the platform. US and Canadian models will arrive with Volvo's 250-horsepower, five-cylinder engine with a standard automatic transmission and all-wheel drive. The company says the powertrain should get around 23 miles per gallon fuel economy on the combined cycle.
To be ready to go just a little bit off the beaten path, the suspension sits about 2.6-inches higher than the regular version. The body is also equipped with skid plates in the front and rear, side scuff plates, fender extensions and exhaust outlets integrated into the rear bumper. Hill Descent Control will also augment capability, as well.