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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Future Polestar Volvo models could feature diesel, EV tech

Volvo's Polestar sub-brand has made the transition nicely from being the company's racing arm to building some seriously cool, Swedish cars. Now that it has a few models under its belt, it plans to grow larger and greener. The next-generation of Polestar-tuned vehicles are rumored to include high-performance hybrid and diesel powertrains.
While it still doesn't have the brand recognition of BMW M or Mercedes-Benz AMG, Polestar is on the growth path. It's representatives recently told Autoblog that its latest, tuned S60 and V60 models "mark the start of an extended production car model range." In addition to that expansion, Volvo has given its performance division a greater responsibility for engineering future vehicles, according to Autocar. It even helped develop the new Drive-E engine, which we quite liked when we took it for a spin in an S60.
Polestar's boss hinted at a hybrid model to Autocar, a move that seems obvious once you think about it. The Drive-E engine was designed from the beginning to accept hybrid layouts. The division's plan is to put and electric motor on the rear axle to both increase torque off the line and provide all-wheel drive. As Drive-E also offers diesel variants, that is in the cards as well for the future, but the company didn't go into much detail. Polestar appears to be the upcoming shooting star of the performance car world.

Volvo Concept Estate to spawn V90 luxury wagon, joining CUV and coupe

The Volvo Concept Estate garnered Autoblog's Editors' Choice award as our team's favorite reveal at the 2014 Geneva Motor Show earlier this month for its sleek take on Scandinavian design, and now it looks like we might actually see the sleek wagon in production. Volvo is reportedly considering using the concept as the basis for a replacement for the V70 wagon, dubbing the new model V90.
It's rumored to be part of the Swedish brand's plan to launch a new range of 90-series vehicles. In addition to the more luxury-oriented wagon, the family of models includes the XC90 that is expected to debut later this year. According to MotorAuthority, Volvo is also considering using the same version of its Scalable Product Architecture that underpins the crossover to create a range-topping S90 sedan to replace the S80. Assuming it's a success, a C90 coupe is even a possibility. All of these models would be outfitted with the company's Drive-E four-cylinder engine family, which includes hybrids and plug-in hybrids.
The Swedish automaker is also looking downmarket with help from owner Geely in China with replacement 40-series models. According to MotorAuthority, the duo's rumored small car platform will be used to create an updated V40 wagon, C40 hatchback (a C30 successor), as well as an XC40 compact crossover.