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Why Mazda did so well and Volvo so poorly in Consumer Reports survey

The poor performances of Tesla and all three domestic automakers got the headlines in Consumer Reports magazine's latest reliability survey, but there were other results that caught our interest. Tiny Mazda notched the biggest gain among the 29 brands included in this year's list, leap-frogging nine spots to No. 3. Buick, which was in the top 10 last year, fell 11 spots to No. 19, the biggest decline of any brand. And then there's Volvo, a brand often vaunted for its quality and reliability, dropping six spots to dead last. What gives? For starters, all three brands benefited or suffered in large part due to their relatively small portfolio of vehicles. So when raves or complaints rolled in for even one particular model, as was often the case, it weighed heavily on the entire brand. That's especially true when it involves a relatively high-volume, hot-selling model such as the Buick Enclave (more on that in a moment). Mazda fared as well as it did despite the CX-3 losing Consumer Reports' influential "recommended" status due to problems with its climate system, including leaks from the condenser and refrigerant unit that triggered a service bulletin from the automaker in late 2016. Deputy auto editor Jon Linkov said that scratch didn't hurt the overall brand, since the CX-9 crossover and MX-5 Miata both jumped up to replace it on CR's list of newly recommended vehicles, thanks to several back fixes Mazda made to both models. For Buick, the redesigned Enclave SUV earned a "Much Worse Than Average" rating after owners reported problems with the new nine-speed automatic transmission it shares with the Chevrolet Traverse as well as some issues with the climate system. There were issues with rough shifting, plus complaints about the torque converter that necessitated fixes to the computer or outright replacement. "Again, similar stuff that we saw with the Traverse: both first-year vehicles, similar powertrains," LInkov said. He said all-new vehicles or redesigns typically fare poorly in CR's reliability survey due to issues that are hard to suss out before vehicles go into everyday use by consumers. The top-selling Encore and Envision fared well, Linkov said, but were outdone by the Enclave's problematic transmission components. The Enclave was Buick's second best-selling model through September at 35,227 units. Then there is Volvo, about which there is one word to sum up its woes: infotainment.

Verizon buys Telogis in connected vehicle market push

(Note/disclaimer: We are owned by Verizon, by way of AOL. This gives us no inside track whatsoever when it comes to news.) With a lot of tech companies and automakers staking their claims in the connected car space, now there are signs that others are looking to move in, too. Today, telecoms giant Verizon announced that it is acquiring Telogis, a California-based company that develops cloud-based solutions for mobile workforces, and specifically telematics, compliance and navigation software used by Ford, Volvo, GM and other car companies, as well as Apple and AT&T. Financial terms of the deal have not been disclosed, although we'll try to find out. Considering that Verizon in 2015 reported full-year revenues of $131.6 billion, the price would have to be very high to be considered "material" and may not be made public for some time, if ever. Telogis in its time as a startup raised a substantial amount of money, just over $126 million in all, including $93 million in 2013, supposedly ahead of an IPO, all from Kleiner Perkins Caufield & Byers. Back in 2013 when KPCB made its investment (which was the first from a VC firm in the company), Telogis told TechCrunch it was profitable and forecasting revenues of $100 million annually for the year. It's not clear what size those revenues are now, but if it was on the same growth trajectory as before the funding, sales would be around $150 million annually, with profitability, at the moment. Other investors include some very notable strategics: the investment arm of General Motors, and Fontinalis Partners, which also invests in Lyft and was co-founded by Bill Ford, the executive chairman of the Ford Motor Company. Before the acquisition, Verizon actually had a business in fleet management and telematics; in fact, the two companies competed against each other for business from the trucking and other industries. Verizon Telematics, as the business is called, is active in 40 countries. But in a way, Verizon buying Telogis is a sign that the latter may have proved to be the more superior, and the one with the key customer deals.

Volvo introduces 2022 C40 Recharge crossover, announces all EV sales will be online-only

Volvo plans to become an electric car brand, with EVs making up half of sales by 2025, and all sales by 2030. Volvo has now also announced that as part of its electric future, it will move all vehicle sales to online-only, and will expand its customer services. The first car to be sold online-only will be the all-electric C40 Recharge, which the company showed off in a sneak peek during in the “Volvo Moment: Recharge” video above. The 2022 Volvo C40 Recharge is a fastback-style “crossover coupe” with an upright stance. It features a 78-kilowatt-hour battery providing 260 miles of range, according to Volvo. With electric motors front and rear, it'll do 0-62 miles per hour in 4.9 seconds. Volvo claims a 0-80% charge in 40 minutes. It will be VolvoÂ’s second car (after the XC40 Recharge) using the Google Android Automotive Operating System for its infotainment, much like that introduced on the Polestar 2. The C40 will also be completely leather-free, signaling a move away from leather for all Volvos in the future. To begin, the Volvo C40 Recharge is available for order online at Volvo Studios in New York, Milan and Tokyo. Volvo C40 Recharge View 35 Photos Along with sales going completely online, Volvo will expand its Care by Volvo program beyond vehicle subscriptions to offer a complete care package. Customers can enjoy greater convenience, with the package covering insurance, warranty, maintenance, roadside assistance and even home charging options. Volvo cars can still be custom ordered, but it will also offer a number of pre-configured packages for faster delivery of its vehicles to customers. Pricing will be pre-fixed, removing the need for haggling with a dealer and wondering if youÂ’re getting the best price for your vehicle. Dealers arenÂ’t being put out to pasture, though; Volvo says its retail partners “remain a crucial part of the customer experience and will continue to be responsible for a variety of important services such as selling, preparing, delivering and servicing cars.” Volvo intends to become fully climate neutral by 2040. To help with that, it will adopt some of the same practices as spinoff brand Polestar, by enacting full transparency in its supply chain, and using blockchain technology for sensitive raw materials like cobalt. Volvo will also perform on-the-ground audits to ensure everythingÂ’s on the up-and-up in its supply chain. Related Video: This content is hosted by a third party.