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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Swedish man charged with spying on Volvo for Russia

STOCKHOLM — Sweden has indicted a 47-year-old man suspected of handing information to a Russian diplomat, the Swedish Prosecution Authority said on Monday. The prosecutor said in a statement that the man, who was not identified, had worked as a consultant at several Swedish companies, where he had illegally obtained and sold information, placing the country's security at risk. Public service broadcaster SVT said the man was Swedish. "While a consultant at his former workplaces, I allege that he obtained material with the purpose of providing information to a foreign power, in this case Russia," prosecutor Mats Ljungqvist said. "The man was apprehended whilst meeting a Russian diplomat where he had just received 27,800 Swedish crowns ($3,360) from the diplomat." SVT reported that the man being charged had passed on information from automaker Volvo Cars and truckmaker Scania. A Scania spokesman confirmed that the man had worked as a consultant at the firm, while Volvo Cars declined to comment. The authority said the man had transferred material from computers to memory sticks as well as photographing the screen of his work computer, adding the crime could carry a sentence of up to six years in prison. "The crime is serious and, if convicted, the suspect could expect a lengthy sentence," Ljungqvist said.

Volvo V60 Polestar is one hot hauler

Earlier this year, Polestar jumped from the racetrack to the showroom with its own take on the Volvo S60 sedan. And given the similarity and the proud history of hot Volvo wagons, not to mention the spy shots and teasers, we knew it would only be a matter of time before Volvo's racing partner would return with a similar take on the V60. And that's just what it's done.
Powering the new Volvo V60 Polestar is the same 3.0-liter turbocharged inline-six as the sedan, driving 350 horsepower and 369 pound-feet of torque to all four wheels through a six-speed automatic transmission and Haldex all-wheel-drive system. Hitting 62 miles per hour reportedly happens in the same 4.9 seconds as the sedan, on its way to a stop speed of 155 mph.
The power upgrades come courtesy of a twin-scroll Borg Warner turbocharger, intercooler and overhauled exhaust system. Other upgrades over Volvo's own R-Design model include stiffer springs, Öhlins shocks, 20-inch wheels, Brembo brakes and a full aero kit, not to mention an upgraded cabin from which to command the performance.