2001 Volkswagen Passat Gls 4 Motion Station Wagon 6 Cylinder on 2040-cars

Auto blog

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2013 Volkswagen Jetta Hybrid

More Fun Than A Prius, Less Sensible Than A TDI
Let's have some fun, and do some math. We're talking pretty rudimentary stuff, multiplication and division, to figure out if the upcoming Volkswagen Jetta Hybrid can make a baseline case for itself against two very strong competitors in this segment. The competitors in question, at least for now, are two more Jettas: the diesel-drinking TDI and the fit-for-the-masses SE with VW's long-serving 2.5-liter engine.
To keep the equations clean and simple (hey, we're writers), we'll calculate based on the most flattering EPA miles per gallon stat from highway driving for all cars, assume a healthy 20,000 miles driven per year, and factor in today's average cost for the respective fuels these three require: diesel (TDI), regular (SE) and premium (Hybrid). We'll also start with the base prices for all models.

Volkswagen Golf R 400 Concept is a 201-mph hot hatch

This, friends, is what happens when you shoehorn 395 horsepower into a Golf. You get a three-door hatch that will happily scurry to 62 miles per hour in 3.9 seconds and on to a top speed of 201 mph. Oh yes, we like you, Golf R 400 Concept.
As we explained in our original post, the R 400 is the long-awaited successor to bonkers Golf creations like the GTI W12 from 2007 and, more recently, the Design Vision GTI. It's powered by the same 2.0-liter, turbocharged four-cylinder found in a number of Volkswagen (and Audi, SEAT and Skoda) products, although it's been heavily massaged to pump out 332 pound-feet of torque along side its amplified horsepower.
Naturally, it's been lowered and now rides on 19-inch wheels. Outside of those changes, though, mums the word on suspension and chassis enhancements. While this is a bummer, the striking looks of the Golf R 400 more than make up for it.