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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Touring the Volkswagen Museum in Wolfsburg

Forgive the ribbon up top - this isn't so much of a Read This as a Look At This. Ran When Parked took a tour of the sprawling Volkswagen Museum in Wolfsburg, and while there's a spot of text about the different and unique vehicles on display in the rotating exhibits, it's largely the collection of pictures of odd, one-off VW-badged cars and vans that excites. If you're a fan of the weird and wild, this is a post you'll want to look at.
As RWP points out, this is the larger, but less busy, museum targeted purely at Volkswagen products. The smaller AutoStadt museum, meanwhile, covers a much broader swath, with products from other Volkswagen Group members. Click on over to view the extensive gallery of high-quality images from Ran When Parked.

Last VW bus ever made arrives at final destination

A Brazilian politician tried to save it, unsuccessfully, so the final Last Edition Volkswagen Type 2 Kombi was produced on December 20, 2013 and now resides in a vintage museum at Volkswagen's Commercial Vehicles HQ in Hanover, Germany.
The Volkswagen Microbus was built for 56 years, starting in September 1957. Brazil was the last country still assembling it, but new safety regulations in the country requiring airbags and ABS on all cars spelled the end. When that politician introduced a bill that would pardon only the 'Bus from a death sentence, it couldn't garner the required number of votes for passage. The South American country takes the Kombi production title, though, with 1.5 million of the 3.5 million total made in the home of Copacabana beach and the girl from Ipanema.
The VW Bus is dead. Now perhaps we can turn our attentions to the still-not-totally-settled matter of the Bulli...