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2015 Subaru WRX: Accident, wheels and tires

I'm sure this thing is going to be a total hoot in the snow. I am not a morning person. At all. Thankfully, the Autoblog team knows this – I rarely get bothered before 8:30 AM unless it's seriously important. So when associate multimedia producer Chris McGraw started blowing up my phone at 6:45 AM on a Thursday, I knew it wasn't going to be good. "I got rear-ended in the WRX," McGraw informed me, a shaken-up tone emanating from the other end of the line. Poor guy was on his way to the gym, for his pre-office morning workout, and an older gentleman in a Chevrolet S-10 struck the back of the Subie while trudging through a traffic jam on I-696 just northeast of Detroit. Everyone was fine, and McGraw says that the dude's pickup was in significantly worse shape than our dear Subaru. But the WRX was still pretty banged up, and later that day, it was delivered to the body shop for what turned out to be a lengthy repair process. What you're looking at is $4,620.83 worth of damage. What you're looking at is $4,620.83 worth of damage, but thanks to Autoblog parent company AOL's fleet insurance policy, we were only on the hook for our $1,000 deductible. Nearly all of the rear body panels had to be replaced, as did the bumper and taillight assembly, and after several weeks of being put under the knife at Suburban Collision in Troy, MI, our Subaru has mercifully emerged good as new. The day after the 'Rex came home, I dropped it off at our trusty Subaru dealer – Hodges, in Ferndale, MI – for some routine maintenance, including finally getting its broken fuel door repaired. The whole pull-the-door-open-with-your-fingernails thing had become increasingly annoying, and I'm happy to report that everything now works as it should. And since it was part of a technical service bulletin, no money changed hands for this service. If there are any 2015 WRX owners in the greater Autoblog commentariat, I'd love to know if your cars have experienced the same issue. While at the dealer, I also signed the WRX up for one very special, very important update: the fitment of winter tires and – yes! – gold wheels. I have a strong personal belief that WR-Blue Subarus should come standard with gold wheels from the factory (like the Launch Edition STI), but since the Japanese automaker doesn't even offer these rollers on anything but the aforementioned, limited-edition STI, I took matters into my own hands.

Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Autoblog Minute: VW Q3 financial woes, 2015 Tokyo Motor Show

Consumer Reports pulls its Tesla recommendation, the U.S. Copyright Office offers a ruling affecting car owners, VW gets hit hard with third-quarter losses, and lots of exciting news from Tokyo. Autoblog senior editor Greg Migliore reports on this edition of Autoblog Minute Weekly Recap. Show full video transcript text [00:00:00] Consumer Reports pulls its Tesla recommendation, the U.S. copyright office offers a ruling that affects car owners and gear heads, VW gets hit hard with third-quarter losses, and lots of exciting news from Tokyo. I'm senior editor Greg Migliore and this is your Autoblog Minute Weekly Recap. After a week away testing vehicles for Autoblog's Tech of the Year award, we're back in the office to recap the week in automotive news. [00:00:30] One of the things you might have missed was Consumer Reports pulling its recommendation of Tesla's Model S sedan. The blemish for Tesla comes after a tally of reviews from customer surveys. The most common problem areas for the Model S as cited by survey takers included: the drivetrain, power equipment, charging equipment, body and sunroof squeaks, rattles, and leaks. So lots of stuff. Though they could not ignore a score of "worse-than-average", Consumer Reports still [00:01:00] highlighted the fact that the Model S was "the best performing car" they've ever tested. Telsa CEO Elon Musk took to social media to defend his sedans saying: "Consumer Reports reliability survey includes a lot of early production cars. Already addressed in new cars." And, "Tesla gets top rating of any company in service. Most important, CR says 97% of owners expect their next car to be a Tesla (the acid test)." In Financial news, Volkswagen took a hit and reported an operating loss of [00:01:30] $3.84 billion. This is the first such loss for VW in 15 years. Toyota reclaimed the crown as the world's largest automaker as well. It's important that it's not all doom and gloom for VW though in Q3. Sales revenues were up and the company's automotive division boasts $30 billion dollars in liquid assets. It's a sizable war chest that will no doubt come in handy, as the company has yet to feel the full brunt of the diesel emissions scandal. Good news for gear heads. The US copyright office [00:02:00] ruled in favor of mechanics and car owners by granting an exception to existing copyright law. The law was originally meant to prevent software pirating and bootlegging of Hollywood movies.