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Subaru recalling 32K Imprezas for potential airbag fault

Following a preliminary evaluation by the National Highway Traffic Safety Administration in April 2015, Subaru is recalling 32,400 examples of the 2012 Impreza sedan and hatchback to repair the Occupant Detection System. The affected vehicles have production dates between April 21, 2011, and February 16, 2012. However, the WRX and STI are excluded from this campaign because they use a different part. The Impreza's problem concerns the front passenger seat's Occupant Detection System. In these models, the part uses capacitance to determine if someone is present and activates the airbag. According to the documents submitted to NHTSA (as a PDF), if the person sitting there uses a device plugged into the accessory outlet or touches an electrically grounded part like the metal seat adjuster, the ODS recognizes an increase in capacitance. It can then deactivate the airbag. Obviously, this could be a hazard in a crash, but there would be a warning light showing the safety device as off. To solve the problem, dealers will install a modified Occupant Control Unit. The initial investigation was prompted after 26 complaints to NHTSA about the ODS not working properly. In 2012, Subaru also issued a technical service bulletin that attempted to repair the issue. Related Video: RECALL Subject : Front Passenger Air Bag may not Deploy Report Receipt Date: JUL 01, 2015 NHTSA Campaign Number: 15V419000 Component(s): AIR BAGS Potential Number of Units Affected: 32,400 All Products Associated with this Recall Vehicle Make Model Model Year(s) SUBARU IMPREZA 2012 Details Manufacturer: Subaru of America, Inc. SUMMARY: Subaru of America, Inc. (Subaru) is recalling certain 2012 model year Subaru Impreza 4-Door and Station Wagon vehicles (except WRX/STI models) manufactured April 21, 2011, to February 16, 2012. In the affected vehicles, the Occupant Detection System (ODS) may deactivate if a front seat passenger operates a device that is plugged into the power outlet such as a music player or cell phone, or touches a metal part of the vehicle such as the forward/rearward seat adjuster lever. CONSEQUENCE: If the ODS deactivates, the front passenger air bag will be turned off and the front passenger air bag will not deploy in the event of a crash, increasing the risk of injury to the seat occupant. REMEDY: Subaru will notify owners, and dealers will replace the Occupant Control Unit with a modified one, free of charge. The manufacturer has not yet provided a notification schedule.

Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

2021 Subaru Crosstrek updated with new engine, refreshed styling

For the 2021 model year, the Subaru Crosstrek is getting some mechanical and aesthetic updates, along with a new Sport trim (pictured above). The biggest difference you’ll find for 2021 is the addition of a new engine to the lineup. While the base and Premium trims will continue to use the 152-horsepower, naturally aspirated 2.0-liter four-cylinder carried over from 2020, the Sport and Limited trims will employ a new-to-Crosstrek 2.5-liter four-cylinder boxer engine. Borrowed from the Forester, and also found in the Outback, this naturally aspirated 2.5-liter provides 182 horsepower and 176 pound-feet of torque. That power is put to the wheels via a continuously variable transmission (CVT) and SubaruÂ’s torque-vectoring all-wheel-drive system. The base and Premium trims, with the holdover motor, still come with either a six-speed manual or optional CVT. In terms of efficiency, the new 2.5-liter offers 27 miles per gallon in the city, 34 mpg highway and 29 mpg combined. The 2.0-liter still provides 22/29/25 mpg with the six-speed manual, or 28/33/30 mpg with the CVT — just one mpg better across the board than the 2.5. That aforementioned Sport trim is new to the Crosstrek, and it has more to set it apart than just the engine. ItÂ’s the only version with the dual-mode X-Mode system, with Snow/Dirt and the additional Deep Snow/Mud setting. Standard X-Mode — which essentially offers better traction in snow and dirt — with hill descent control comes on the rest of the CVT-equipped Crosstrek trims. The Crosstrek Sport also gets unique visual touches to set it apart from the other trims, like more prominent wheel arch moldings, dark grey 17-inch alloy wheels, and a gunmetal finish on the grille, side mirrors and badges. Inside, it gets StarTex synthetic upholstery, yellow stitching and other yellow accents throughout the cockpit, and gunmetal and faux-carbon fiber accents. Sport Trim exterior paint colors include new Plasma Yellow Pearl and Horizon Blue Pearl finishes. 2021 Subaru Crosstrek Limited View 9 Photos Speaking of looks, all 2021 Crosstrek trims (like the Limited pictured above) get refreshed grilles and an updated front bumper, with fog light insert covers on the base model, and other trims getting new fog light covers.