2013 Subaru Legacy Premium Awd Only 4k 6cd Heated Seats Alloy Wheels on 2040-cars

Auto blog

Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Subaru issues recall over cars that may start themselves

Subaru has issued one of the strangest recalls we've come across in some time. As it turns out, certain Subaru models may randomly start their own engines. The issue is confined to select models equipped with an automatic or CVT and the company's optional Audiovox remote engine starter (RES) accessory. If the RES key fob is dropped, it could "randomly transmit an engine start request without pressing the button."
Vehicles affected include the 2010-2012 Legacy and Outback with an automatic or CVT, 2012-2013 Impreza with the CVT, and 2013 XV Crosstrek with CVT (shown), all equipped with the Audiovox RES accessory. Likewise, certain 2013 Legacy and Outbacks may have received replacement RES fobs that could be affected. All told, 47,419 vehicles are included in the recall.
Should one of these cars start on their own, Subaru says they will run up to 15 minutes, but the vehicle may also continue to start and stop until either the battery in the fob dies or the car runs out of fuel. Of course, if one of these cars is parked in an enclosed area, that means harmful gasses could build up, which could be dangerous if inhaled.

Subaru teases Viziv concept ahead of Geneva

Subaru will be stocking its display at the Geneva Motor Show next month: The European debut of the Subaru Forester joins the world premiere of a diesel Outback with Lineartronic CVT and a display called Subaru 360 that showcases the "brand's history and future vision."
The genuine future-speak, however, is intended to be conveyed by the Viziv concept (click the image above to enlarge). This name "Viziv" is culled from the phrase "Vision for Innovation," and the "future-generation crossover" that bears the 25th-century name has been designed to be an embodiment of "enjoyment and peace of mind."
That's quite a holistic burden for just one crossover. In the more mundane world, the Viziv will suggest Subaru's new design and technology directions. Subaru has created a mini-site for the concept that will be updated during the show, but for now, it just lets us know that March 5 will be "the start of something exciting."