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Subaru suing CA dealership for alleged false customer surveys

Whenever you buy a new car from a dealer these days or sometimes even go in for service, you can expect to fill out a customer satisfaction survey at some point down the road. The responses are actually quite important to showrooms because automakers require the businesses to keep things at a certain level or face penalties. However, a Subaru dealer allegedly found a way to game that system, at least briefly, and now the Subaru of America has filed a lawsuit in US District Court for breach of contract. South Coast Subaru in Costa Mesa, CA, reportedly falsified 224 customer satisfaction questionnaires in 2014, according to Automotive News. The scheme wasn't that hard to figure out, though. All of the faked surveys were allegedly submitted through the IP address of an Acura showroom managed by the same dealer. Under normal circumstances when someone buys a Subaru, the dealer is supposed to collect the customer's email address and submit it to the automaker. However, South Coast allegedly presented false addresses, and then managers had employees fill the forms out during lunch. Subaru claimed in the suit that by doing this the dealer harmed the company's product reputation and its goodwill among customers. "Defendants prevented Subaru from discovering the actual customer satisfaction level of Subaru retail customers at South Coast Subaru by providing sham customer surveys to [Subaru]," the complaint said, according to Automotive News. Related Video:

Takata air bag recall list

The National Highway Traffic Safety Administration confirmed yesterday that 33.8 million vehicles with Takata airbags are going to be recalled. It's the largest recall in automotive history. The already record-breaking rate of automotive recalls this year shows no signs of slowing down, especially since millions of cars with defective airbags made by global supplier Takata are under ongoing scrutiny. The federal government is warning owners that inflator mechanisms in the air bags can rupture, causing metal fragments to fly out when the bags are deployed. The faulty air bags have already been blamed for multiple deaths. How do you know if your vehicle is safe? The National Highway Traffic Safety Administration released an updated list of vehicles under recall. Sometimes however, the government's website will crash and the list may not be complete. Check your VIN at the NHTSA website to make sure. The list of cars affected by the recall has not been released, but seem to span multiple models over the years for many of the automakers.

Next Subaru WRX and STI to go sedan only; reveal headed for LA

After a serious bit of teasing at the 2013 New York Auto Show, Subaru might be finally preparing to pull the sheets off of the production versions of the new WRX and STI. The venue, according to Automotive News, will be the 2013 Los Angeles Auto Show in November. Besides that tasty bit of info, AN has a number of other interesting ideas about the 2015 WRX.
If you've been a fan of the five-door bodystyle, don't read this - the next WRX and STI will reportedly go four-door only. We've already seen the latter's whopping great wing, a tradition we're happy to see soldering on for next-gen car. According to the AN report, power figures to be around 265 horsepower from a 2.5-liter, turbocharged, flat-four engine.
Los Angeles is still quite far off, so expect to hear more rumblings about a production WRX or STI in the coming weeks. Take a look above for our most recent batch of spy photos, and then hop down below for some images of the stunning WRX Concept that was shown at New York.