Kip Killmon Ford / Trevilians, Virginia

Rating: ★★★

29 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 201 E Main St, Trevilians

Postal code: 23093

Phone: (540) 967-1350

New Car Dealers, Used Car Dealers, Auto Repair & Service, Wholesale Used Car Dealers

discover, master card, visa

Mon - Fri 9:00 am - 6:00 pmSat 9:00 am - 4:00 pm

Ford, Motorcraft

have my car worked on by the great guys at Kip Killmon Ford on Main St in Louisa, VA. It is such a relief to have someone who looks out for me and who I can trust to help me with my car. Tom and Clark are always friendly when I come into the shop and greet me like I was a friend. Mike is the mechanic that works on my car the most and I trust him with my life. When I get behind the wheel of my car, I know that Mike... view more has made it as safe as possible and I have peace of mind. The shop makes sure to remind me when I need maintenance or when my car needs state inspections so I don`t get a ticket or have any problems. I highly recommend Kip Killmon Ford and we are lucky that they are here to serve us in Louisa, VA. Proudly recommending my Ford service department, Victoria T

victoriato / 9/21/2012

I don?ˆ™t usually write these types of reviews, but I feel like the men at Kip Killmon Ford service department deserve to have me say how great a job they do. I drive a Ford F-150 and have had some trouble with a gas smell for some time now. I have taken it to several shops in the past and have spent money each time, but still came out with the same problem. Mike at Kip Killmon found the problem and fixed it for me.... view more The men at the desk, when I came in, were friendly, helpful and professional. I had no problem getting an appointment and was out in a reasonable amount of time. I know that I will have all of my work done at Kip Killmon Ford in Louisa, VA from now on. I would highly recommend this shop to anyone who is looking for a professional and courteous place to have their automobile worked on. Dave M

mossman / 9/21/2012

I have been a customer for the last 5 years. The service team from managment to mechanics have always treated me great. They continue to do great work on all my vehicles. When I need something fixed at the last minute they always accommodate my situations.

kgcourt / 6/24/2012

For 7 years I suffered through as many staffing changes in the SERVICE Department. As each, in turn, demonstrated INCOMPETENCE and were replaced, I was promised things would improve. But they only GOT WORSE. Yesterday, after being dealt with by an arrogant SERVICE WRITER who would rather win an argument than win a customer, I gave up. My complaints to TOM, the SERVIE MANAGER fell on deaf ears. He said his cus... view moretomer satisfaction is very high. [TOM must live on a different planet than I do. Everywhere I look they are rated 3 or less out of 5. You could say they are struggling to achieve mediocrity. Although they offered to do my service free of charge, I paid so I would have a record of their ""work"". I then went home and made an appointment with GIBSON`s GARAGE in Mineral to finish the job. GIBSON`s took good care of my PORCHE, MERCEDES and Honda PILOT through the years, I know they will do a good job on my FORD and I will never need to experience KIP KILLMON again. BTW: I am writing this at the suggestion of a neighbor who pointed out that I should have checked their reviews on the web. They rate 3 or less everywhere. I guess I`m the last to know, but to help prevent others from learning about KIP KILLMON the hard way, I am adding my voice to the chorus.

mikej2u / 4/17/2012

We run a local business in the area and Kip Killmon has taken care of us for many years. I bought my truck in highschool from Sonny and it has been running smooth ever sense with regular oil changes and inspections from Kip Killmon. Sonny is a great salesman and he clearly cares about the people who come to his store. The service and reception staff are very friendly and they have never charged us for something we... view more didn`t need. It`s a shame that more people don`t go out of their way to express when they`ve had a good experience with a company.

idwolf / 3/19/2012

Do not trust this dealership! We drove down from NY to buy a car from them. We purchased the car in cash (for more than it was worth because we were down there to get a car without rust) and the day after we bought it the check engine light came on. We took it back to the shop and they didn`t even want to scan it in the computer. The sales manager Matt Seidlarczyk was extremely rude and dismissive and said it would c... view morelear itself on it`s own. After we finally got them to scan for the code it was for a misfire in the first cylinder. We agreed that it would be acceptable to fix it in NY and mail him the bill. We brought the car home and had it serviced. It was in the shop for diagnostics for 3 weeks. After we found out it was the gasket on the first cylinder we called Matt to ask him for at least partial reimbursement and he said it was past the warranty agreement AND HE HUNG UP ON US!!!!! So unprofessional. Never ever trust this dealership.

sara2742 / 8/12/2009

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