Tidewater Auto Electric / South Norfolk, Virginia

Rating: ★★★

16 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Automobile Electric Service

Address: 2065 S Military Hwy, South-Norfolk

Postal code: 23320

Phone: (757) 523-5656

Great people, great products, great prices!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:

Automobile Electric Service, Auto Repair & Service, Automobile Air Conditioning Equipment, Automobile Inspection Stations & Services, Engine Rebuilding & Exchange, Auto Engine Rebuilding, Battery Storage, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automobile Accessories

Payment:

amex, discover, master card, visa

Services/Product offered:

Air Bags
Brake Lights
Dash Lights
Defoggers
Gauges
Keyless Entry
Power Seats
Power Windows
Sunroofs

Open hours:

Mon - Fri 8:00 am - 5:30 pmSat 9:00 am - 2:00 pm

Extra phones:

(757) 499-3131

Reviews:

TAE is worth the drive from Richmond! The professional and highly skilled techs were able to quickly and simply resolve a misdiagnosed issue with the cabin air system in my Mercedes! Thank you TAE for fixing my A/C in HOTaugust, when no one else could!

Kelley D. / 9/13/2013

Impressive

I took my car to my mechanic. He diagnosed a couple of mechanical and one electrical repair and gave me a price. Problem was he couldn`t get it in until Monday. It`s my daughter`s car that she needs for work and along with the needed repairs the insp. sticker had expired 2 days prior. So I needed it done asap. I showed up at the Chesapeake location Friday morning at 8am w/out an appt. they called me 2 hours later wi... view moreth what they found and a price. They didn`t know about my other mechanic already checking it out. They came up w/the same repairs he had and a price actually $20 cheaper. Once I gave them the go ahead they said they`d get started and call me when ready. An hour later it was done! I was home with the car repaired and inspected within 3 1/2 hours of showing up at their shop. They were fast, thorough and very professional. I`ll definitely look to them for any future repairs I need on any of our vehicles. I appreciate their honest, prompt and professional service in an industry littered with shops wiiling to rip others off for our hard earned money.

vascot / 8/3/2013

They ripped me off!! Poor quality service on my Fog Lights and then refused to refund my money. Unless you are planning on taking this company to Small Claims Court to get money back, avoid them like a plague. Military Folks stay away...you have been warned.

ali.kadi.737 / 7/27/2013

Tidewater auto electric Horrible customer service, rip offs

I took my car 07 dodge charger, to tidewater auto electric in chesapeake because the anti theft kicked in due to a bad key, I took my car to them they told me my anti theft security module had went bad and i needed a new one. They claimed they could call the dealer and get the code to reset it. They stated they tried that after having it for two days, after that they said it read invalid code bad key. I proceeded to ... view moreask could it have been the key that made it go off they said no I would need to have it replaced. So I had a plenty of questions, which they didn`t like. Then I decided to have a another mechanic look at it for a second check. They didn`t like the idea of that and tried to make me hurry up and decided to make a choice if I wanted them to fix it or not. So they told me if they fix it and order the part and I dont use it I would still have to pay for the part. So I called the dealer to get a pricing of the part they are charging for as well to find out how much the dealer would charge to replace it, which was only like 200 and something dollars. The price tidewater auto electric quoted me was unreal. They told me if they replaced just the module it would be over 600 dollars and if it wasn`t the module i would need the computer replaced and that would be over 700 dollars for a total of 1300 plus dollars. Which did not add up right. So I called tidewater electric In Chesapeake to inquire about the fees and because I was in class I couldn`t finish the conversation so I had my spouse call back for me. They got mad because we had questions called my spouse back told him the car was running we could come get it they no longer wanted to work on it. How can I company who is trying to rip someone off get mad when a customer has questions. They are a bunch of crooks and I strongly do not recommend anyone to go to this shop. Find someone else or go to the dealer, tidewater auto electric will rip you off.

Taura / 3/26/2012