Casey Cycle City / Fort Monroe, Virginia

Rating: ★★

29 years in Business

Automobile Body Repairing & Painting, Motorcycle Dealers, Boat Dealers

Address: 634 J Clyde Morris Blvd, Fort-Monroe

Postal code: 23601

Phone: (757) 595-9721

Shop Online, Find Store Locations, Service & More!

Your Cumberland NAPA carries a wide range of parts for cars and trucks, tools and equipment, as well as hard to find items for heavy duty, marine, farming and agriculture. Stop in today.

Categories:

Motorcycle Dealers, Boat Dealers, Motorcycle Customizing, Automobile Body Repairing & Painting, Motorcycles & Motor Scooters-Repairing & Service, Lawn Mowers, Mopeds, All-Terrain Vehicles

Services/Product offered:

Jet Boats
Trailers

Neighborhoods:

Watkins, South Newport News

Open hours:

Mon - Fri 9:00 am - 7:00 pmSat 9:00 am - 4:00 pmSun Closed

Brands:

BRP, Can Am, Can-Am, Honda, Kawasaki, Sea-Doo, Spyder, Suzuki, Tomos, Yamaha

Extra phones:

(804) 595-9721

Reviews:

I was at the store to get info...

I was at the store to get information about motorcycles as I`m not yet a rider. The salesman I spoke with on a Saturday was very helpful and polite. He shared a wealth of information with me about riding in general as well as about the bikes he had on the showroom floor. He didn`t rush me or pressure me and encouraged me to get a bike that felt good and that I really liked or I wouldn`t want to ride it (I was fixated... view more on the 0% deal one manufacturer had at the time). I will definitely go back there in a few weeks when I am ready to buy a bike. They take care of you if you get a bike from them too!

KansasCoder / 5/28/2012

I will never step foot in this place

I will never step foot in this place again. They are the closest Dealer to Hampton so it is convienant and the service manager Chris are the only two positives I can say about the place. They have some blonde head girl named Susan who I have seen speak to customer and employee`s alike as rude and unproffesional as I have ever seen in a small Business. On my last visit I could hear her ""bitching"" at some coworker l... view moreike they were a little kid and I turned around and walked out! I was beside myself with anger and I wasn`t involved.. My second trip to that store I was offered assistance by a guy in the parts department who had not a clue on how to find the simplest part for my 09 Yamaha, the parts and they wern`t busy but even his fellow workers didn`t even try to help.. Overall review is Extremely unproffesional, They sell for way over retail price on everything that I have priced from them.. You are better off gettin hard parts online...

HugeJ143 / 5/22/2012

A go to place for parts and service

Not sure about sales but parts as well as service have always taken care of me with professional work and reasonable prices...

Satge / 11/10/2011

Dealer with a good reputation

I don`t agree with the other comments here. The information about warranty and other information about specs of motorcycles can be found in the manufacturer`s website. You should do your research before buying.

I would rather buy from a dealer that is honest and truthful. I am in the military stationed in Norfolk but I drove to Newport News to purchase my motorcycle since I did not like the gimmicks of t... view morehe people in Sunrise Cycle and Cycle World in Virginia Beach. Stay away from those shops because they will intentionally rip you off and they will drive you nuts with their mind games. The manager in Cycle World said that the owners of Cycle World and Sunrise Cycle are ""best friends"" and they ""work as a team."" This allows them to dictate the prices of motorcycles way above the MSRP in addition to the ridiculous freight/processing fees that they charge. Those places are worst than car dealers!
I bought my first motorcycle from Casey Cycle and I like the fact that the salesperson (Leo) and manager were very honest and easy to deal with. I knew what I wanted, made an offer, and we completed the transaction within 10 minutes. Leo even helped me load the motorcycle in my van. I will definitely go back to Casey Cycle when I upgrade to a bigger motorcycle.

Ninja 2010 / 5/12/2010

biker

I have shoped here for years a great bunch of people and very helpful

steinbrew37 / 12/9/2009

cycle city is crap

the employees are idiots and the manager is a complete a** ..i got 4 diffent answers to my one question and when i asked why the manager guy was being the biggest a**.. never go to them!

poopoobutt / 11/8/2009

the rudest people i have ever met!

first let me just say the the whole staff are complete idots! yea i said it.. how does that make you feel?! anyway i had asked them a question about a bike i had my eye on and everytime i go in their they are jack asses .. like for real are you there to sell bikes or to take your bad day out on me.. i guess everyone working their really hate their lives! anyhow dont go here they suck and so do the prices and selecti... view moreon!

myride bike / 11/7/2009

Worst Salesman i have ever dealt with.

This is probably the worst dealership i have ever dealt with. I have been in there time and again for help or question i have bought 3 motorcycles that they have screwed themselves out of the commision. I am reasonable, i wont pay sticker for the bike but i dont expect a 1000cc motorcycle for free. Everytime i was basically told that they are selling bikes fine at sticker price so they dont need my business.
I ... view morebought the other 2 bikes from cycle world. But they arent great either.

scuppasteve / 6/12/2008

Do not go here - take advantage of you

Staff didn`t know where I could get another cycle like I was looking for, didn`t know warranty, only had 3 cycles there, and refused to negotiate.

nichollsvi / 4/18/2006