Evolution Auto Care / Dumfries, Virginia

Rating: ★★★

3 years in Business

Auto Repair & Service

Address: 17875 Mine Rd, Dumfries

Postal code: 22026

Phone: (703) 221-4550

E-mail: evolutionautocare@gmail.com

Auto Repair & Service

all major credit cards, carte blanche, check, company card, debit, diners club, discover, financing available, jcb, mastercard, visa

About Us, At Evolution Auto Care, we are backed by 28 years of experience in the industry and our mission is to provide a fast, reliable service to get you back on the road without breaking the bank. We are proud to offer the lowest labor rates in the area and all of our services are provided in a timely, professional manner. Our auto mechanic is highly experienced and trained to work on all vehicles, from Kias? to Ferraris?. Choose Evolution Auto Care for all of your automotive services and put our experience to work for you., We Offer:, AC Service, Tire Sales & Service, Coolant Service, Auto Repair & Tune-Ups, Vehicle Maintenance, Air Filter Replacement Brake Service, Clutch Repair, Belt & Hose Replacement, Fuel Injection, Light Replacement, Vehicle Fluid Top-Off Transmission Services & Flushes, Computer Diagnostics Testing, Car Battery Replacement, Preventative Maintenance, Exhaust System & Suspension Work, Transmission Repair/Replacement, Engine Repair/Replacement

Linton Hall, Hornbaker Industrial Park

Mon - Fri 9:00 am - 5:00 pmSat 9:00 am - 1:00 pmSun Closed

(571) 379-5253

I was in a bind the day before the 4th of July. I was on my way from Baltimore to Virginia Beach to see my mom in the hospital. I plugged in an auxiliary charger and it blew the fuses for my radio, trip computer, and all outlets. I was concerned about not being able to charge my phone so I could keep in communication with my father. I got off of 95 because traffic had backed up. I ran across Evolution Auto Care tr... view moreying to take a shortcut to get onto Route 1 to bypass the traffic. I pulled in an explained my problem. The owner took my car right away and had everything working in 20 minutes. He refused to take any payment for helping me. When I pulled in and explained my need to be able to communicate with my dad, he could have charged me whatever he wanted -I needed the car fixed. He was such a nice guy and obviously had integrity.

Lscepura / 7/7/2013

Amazing customer service (CS), but ultimately bad experience. I really wanted to give 5 stars on this, but just can`t. I had my car serviced for a drive belt, CR boot, and rear brakes. The CS rep was simply outstanding, she called around and got amazing prices on the parts I needed, even shuttled me to my nearby home while the repairs were made, and even provided me local fishing areas when I mentioned in conversatio... view moren that I couldn`t find any. The service just doesn`t measure up though. The drive belt ended up squealing murder when I started the car or turned on the air - I asked them twice to take a look at it and they did, saying I may need a new AC part. I took it back to the dealer and they threw on a factory belt - fixed the problem immediately. I easily could have chased that repair through hundreds of more dollars to fix it if I`d stayed at evolution auto care. The CV boot they had to get from the factory and did so at an amazing price, but didn`t tighten it enough or something? I took it by two other mechanics to make sure it wasn`t right, they both said it was flinging grease everywhere and I needed a new one. I said I`d JUST gotten one a week ago and they both said "well, maybe it wasn`t tightened properly, you`ll need to replace it though." I contacted EAC and provided them pictures, but the phone number wasn`t working anymore. I emailed and called the CS rep directly and she said she`d order a new one, but has never returned a voicemail or email since, so that`s another $600-$700 repair I`ll have to redo. The brakes were fine. I had the other mechanics double check that and they`re well into the green, so that got done right. One repair out of three is just no good. I`d give one star, but like I said, extremely top notch customer service (until they stopped returning calls) and they really went out of their way to try and save me money. But bottom line, if the car isn`t fixed, it`s just adding to my costs to repair.

AngeloP / 7/11/2012

This place is HORRIBLE! I found them on craigslist advertising like a maddog, so I gave them a try. I was on a budget so their advertised labor price was just right where I was comfortable enough to spend. I had previously brought it to the dealership to get an estimate, and see what`s wrong, and it was not something I could afford, so I brought it in to Evolution Auto Care. I asked them to price out the parts and la... view morebor for full brake service on my 2003 Land Rover LR3. It turns out their estimate was $145 less than what the LR dealership had given me at their labor rate of $120.00. WTF!? I took out the dealership estimate, and compared it. Yup, this is some b_llsh1t. What the hell is a $59.95 labor rate shop costing as much as a $120 dealership. Seriously? I told them to pack up my car, and got the hell outta there. This place is a scam. I would have given them a chance if they quoted my requested work properly. Honestly goes a long way and this shop has proven it to me, a potential new customer, that it doesn`t operate that way. PEACE, I`M OUT!

SKimNOVA / 6/16/2012

First of all, they gave me a great deal on some brake and rotor work done on my mazda 6. Additionally, i have a WRX which I had the rear differential go bad in. I had another mechanic who I have been using for 12 years replace the rear diff and then put me back on the road. After one (1) day, i heard a whining noise coming from the drivetrain. I took it back, and my mechanic said it was the transmition going bad,... view more and that he would need to replace it. I asked if the two were related (rear diff, and the transmition). He assured me that there is no way to prove that, and probably not likely. After having work done by Eric/Evolution on the mazda, i explained my situation with the WRX. He informed me that anytime you replace a rear diff, you need to clean out the transmition, or possibly open it up and make sure it is running ok. The way he explained, seemed like common knowledge. I then called and asked another mechanic if this were the case and he also confirmed Eric`s statement. This lead me to believe that my current mechanic was just trying to get extra work (replacing my transmition), because he doesn`t do actual transmition work. In a nutshell, i no longer trust my old mechanic, and appreciate the honesty and information that Eric gave me to protect my car. He gave me a fair price on the work and parts, and I will be having him do any additional work I need from now on. You need someone that will give you advice on preventative maintenance, and looks to save you money in the long run. Trust is big deal, and isn`t earned easily, but is easily lost. I would trust Eric/Linda/Evolution with all of my vehicles. Anyone who is badmouthing this guy/company is crazy!

2003BlueImpreza / 4/6/2012

Great business, they gave me a fair quote over the phone. Excellent mechanic, Eric worked on my automobile. The owner , Linda is very professional, and is friendly. I would recommend this buisness to my family, and friends ...in a heartbeat!!!

kaylee888 / 11/20/2011

OMG THIS PLACE IS AWSOME SAVED ME ALOT OF MONEY! IN 10 MIN. ERIC TOLD ME WHAT WAS WRONG AND FIXED IT 1/2 THE PRICE OF ANOTHER SHOP THANKS ERIC/EVOLUTION

icdumbpeople555 / 11/11/2011

Evolution Auto Care is the best thing that has ever happened to my car. They take care of you and when you buy something they make sure it`s what you`ve paid for. I have personal experience with this because my car needed a new transmission and I`d been quoted one with 42K miles on it and the one sent was 98K miles. Evolution sent it back saying "No Way!" Also, they got my car back to me qui... view morecker than I expected and even cheaper than I would and COULD have found anywhere else. I will be going back to Evolution for years to come and could not imagine a more trust-worthy and respectful company. The people who work there are not out to scam you or even to become rich because of you. They are kind, honest, and care about you as much as they do your car.

SKDorn / 10/8/2011

I have written a review for Evolution the first time I had repairs made on my car, I just had more repairs and felt I needed to post an updated review. Before doing so I read some of the other reviews. I was amazed at the negative things people had to say. I have had nothing but GREAT and TIMELY service from them. I can honestly say that they make you feel like family and go above and beyond just another repair shop.... view more Eric came to help me when my car wouldnt start one day. He knew exactly what the problem was and fixed it in minutes. I have never been overcharged nor have I been told something was repaired that wasnt. I think the people writing negative reviews are crazy. I am taking my car tomorrow to get the belt tentioner put on and I know as always my experience will be Awesome!

LissaMonroe79 / 9/29/2011

I went through all the reviews and was not going to go there, but then I decided to go check it out myself... I have to say the reviews that I read the ones the wrote a bad review must have just been mad because they was trying to be there own mechanic and thought that it would not cost as much or that they were trying to tell the shop what was wrong leave it to them to tell you what is wrong with your car, as for th... view moree pricing they were the cheapest price around with only 59.95 labor rate everywhere else was like 109.95 - 129.95.. Eric explained everything to me and was very nice being a single mom I thought for sure I would get ripped off but I called around and they saved me over 300.00 on my car repair... Thank You so much Evolution Auto Care

PLZCUSTOMER / 9/28/2011

Please do me a favor and stay away from this shop. They are just trying to make money with no experience. ERIC is a joke! he has no experience dealing with customers and diagnosing a problem. Please and please stay away from these guys.. You will end up paying too much for the repairs and the problem will not go away. They are all very unprofessional and do not know what they are doing. They are better off detailing ... view morecars not fixing cars. STAY AWAY !!!! RUN AWAY!!!!

evolutionjoke / 8/28/2011

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