Lee Auto Center Inc / Centreville, Virginia

Rating: ★

2 years in Business

Auto Repair & Service, Used Car Dealers

Address: 13616 Lee Hwy, Centreville

Postal code: 20120

Phone: (703) 830-4407

We Guarantee The Lowest Total Tire Price! On The Rim & Out The Door?® Pricing. The No Hassle Buying Experience.

On The Rim & Out The Door?® is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $68 extra on a set of four tires. We include all necessary installation services in our tire prices. This includes: Mounting & Balancing, Valve Stems, Tire disposal, Transfer of the tire pressure monitoring system (a safety feature on newer vehicles), Alignment Check, Free Lifetime Rotations and our 30 day price and ride guarantee. Each day we shop our competitor?ˆ™s stores and, if necessary, we?ˆ™ll adjust our prices to insure they are the lowest TOTAL prices in the area. Product for product, quality for quality, service for service. If you find a better price on tires or automotive service, we guarantee to beat the competitor`s price before you buy. If, within 30 days of your purchase, you find the exact same tire or automotive service`s TOTAL price advertised for less than ours, we?ˆ™ll refund the difference.

Categories:

Auto Repair & Service, Used Car Dealers

Open hours:

Mon - Fri 8:00 am - 5:00 pmSat 8:00 am - 4:00 pmSun 10:00 am - 2:00 pm

Reviews:

Worst Customer Service Ever Experienced!!!

I went here once and I am NEVER going back! This is the worst customer service I have ever received at an auto repair place - and that`s saying a lot! I was told to go to Lee Auto Center for an emissions test from one of Lee`s competitors down the street (GoodYear) because they were all booked for the day. They said I could wait in line at 7:00 am so as to not be without my car for the rest of the day. At Lee Auto, I... view more was told that I was being an inconvenience because I did not have my emissions renewal form from the DMV and because of this, he`d have to enter my VIN into the computer twice (boohoo). He then said that if my VIN was entered incorrectly (isn`t that why they ask for it twice?) that it would be my fault, but that he wouldn`t enter it in incorrectly on purpose (wow... I assume as a favor to me?... I proceeded to do a double-take). After the test, I asked a simple question about why my emissions report had the wrong vehicle make listed at the top of it (I thought this would be a problem w/ DMV). The same attendant proceeded to yell at me in a foreign language (who knows what he said) and had the other attendant ""deal with me"". The bottom line is, these guys are short with you, rude, and have no concept of how to treat customers (especially first timers). I recommend the GoodYear down the road from this place (just past 66 heading on 29 south). Their rates might be higher and their waits might be longer, but I am somebody who is willing to pay a little more for trustworthy employees and good customer service.

packrat_teddy / 7/11/2006