Baskfield Automotive Inc / Bon Air, Virginia

Rating: ★★★

25 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission

Address: 817 W Marshall St, Bon-Air

Postal code: 23220

Phone: (804) 343-3734

Mac`s Got Your Back!

Mac Ragans Auto Sales And Service in South Boston, Virginia has 50 years of experience in friendly, complete auto service and repairs. Whether you are searching for a repair service (major or minor), state inspection, or a new used vehicle to purchase, Mac Ragans has you covered. They also offer a dependable and honest 24 hour emergency tow service.Some of their services include:BrakesTiresMufflers and Complete Exhaust SystemsAir Conditioning24/HR Towing & Lock-out ServiceEngine Computer Analysis& More!Whether you drive a foreign or a domestic vehicle, when you hear or feel that something is wrong, pull into Mac Ragans. You?ˆ™ll be sure to drive away quickly and happy.Call us today for more information!

Categories:

Auto Repair & Service, Automobile Parts & Supplies, Auto Transmission, Engine Rebuilding & Exchange, Auto Engine Rebuilding, Auto Engines Installation & Exchange

Services/Product offered:

Transmissions

Neighborhoods:

Carver, Fan - Oregon Hill - Carver

Open hours:

No info

Reviews:

Yikes. I was referred to this...

Yikes. I was referred to this shop by a random shop I called for a specific auto part upgrage. I was a bit nervous, as the shop is in a high-crime area and they have no parking lot for cars they work on, only street parking on a busy street. The reviews on google and city search (there were only two) seemed very 50/50...great service or horrible service. I called and set an appointment to bring my auto in. The f... view moreolks on the phone were very polite and helpful. I asked that the owner, who said he would be working on my auto, please call me as I had some questions about the install. No call and two full days later, I called back. My service hadn`t been started and was not going to be started until the following week. I was shocked, and slightly put off. I use my auto for work and not having it puts a huge stress on my job and schedule. When my service was not finished on the date the owner gave me, I called back again. He was not in, I asked that he call please. I recieved no call, at the end of the day I called back. He answered that my part was not going to work, even though the manufacturer assured me it would. He offered to call the manufacturer, but asked if I had their number. The number was printed in giant, bold letters on yellow paper on the first page of the instructions, which were included in the part`s packaging. I told him it was there, he said he would call them and call me back. If he had even looked at the instructions for the kit install, he would have known it was there. Instead he chose to not do anything. I asked to pick my truck up, service undone. I was tired of waiting and being put off after a full seven days. The install should have taken an hour, as per another shop. When I arrived to get my truck, it had a flat tire and was parked UNLOCKED on the street. It barely runs at all now, I have no idea what was done but I am getting it towed to a different shop to install the upgrade and fix what Baskfield did. I can`t believe I didn`t go with my gut feeling on this one, especially after a week of wasted time and an unknown looming bill to fix the half-job that Baskfield did.

Milesss / 7/8/2011

curtis baskfield is the very best

it has been my pleasure to have curtis as my mechanic for the past 9 years. he has always done a good job in a timely manner. he has fixed anything and everything that has gone wrong with my old car 1992 cutlas and it is still running, thanks to curtis, as good as new with over 200,000 miles. i would take my car to curtis, no hesitation. he is not only a good mechanic but a good man. i can`t say enough good thing... view mores about him.

sandra lee / 1/10/2010

High Quality, Done Right and On Time

First of all, I am not related to anyone at Baskfield. I have been bringing my vehicles there since 2000. I have never had an issue with quality. My cars (and trucks) have been serviced correctly the first time and returned to me within the timeframe that was agreed to. I have had brake, cooling system, electrical, engine, exhaust and suspension work performed over the years. Curtis and his team have had to troubles... view morehoot some pretty complicated issues and in each case I have left their shop a satisfied customer. In addition, I have recommended them to a number of friends and associates and I can report that each of them was satisfied with the work done on their vehicle. High quality at the right price is a great combination especially in today`s economy. I wholeheartedly recommend Baskfield for your automotive repair needs.

bjwade / 11/14/2009

Sub-standard Foriegn Car repair

I took my Foreign car in for a stuck valve to be repaired. They said it would take a few days. 4 phone calls and a week later they said it was done. I went to pick up my car and it wouldn`t start. When it finally started, it would not idle and they had blown the air bag fuse. I had to wait another day for them to fix those problems. When asked repeatedly why my car is running so bad? The owner replied that it p... view morerobably needs new piston rings because of the type of work that was done to my car. So, if you new this why didn`t you let me know to begin with. He didn`t seem to care that the car ran like cramp after the work was done. To change the rings would entail doing the same job over again but focusing on the pistons. It`s obvious to me now that he really didn`t know what he was doing. My car was the only foreign car in his shop. If you must go here ask for Mark, he is the only intelligent life form that knows what he is doing.

ricnative / 10/17/2006