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Round Rock Auto Group / Weir, Texas

Rating: ★
22 years in Business
Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting
Address: 2305 N Interstate 35, Weir
Postal code: 78664
Phone: (512) 244-9000

Our Prices Bring You In, Our Service Brings You Back!

CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Categories:
Automobile Body Repairing & Painting, Auto Repair & Service, Automobile Parts & Supplies, New Car Dealers, Used Car Dealers
Payment:
debit, check, all major credit cards, financing available, insurance
Open hours:
Mon - Thu 9:00 am - 8:00 pmFri - Sat 9:00 am - 6:00 pmSun Closed
Brands:
Honda, Hyundai, Scion, Toyota
Languages:
English, Korean, Spanish, Vietnamese

Reviews:

STAY AWAY
Beware of Round Rock Hyundai!!!!! There was interior damage done to my vehicle while it was at Round Rock Hyundai for mechanical repairs (one of the numerous times it has been in for the AC). When we requested that they fix the damage, the Service Manger and General Manager were rude and disrespectful. They stated, "Since the economy has gotten bad we`ve had a lot more people trying to get us to fix damage that we... view more didn`t do." Could it be that if you`ve had an increase in claims, it isn`t the economy but your tech(s)? I have had my vehicle there at least 4 times to try and have the AC fixed which is still not fixed. Approximately 3 months ago they evacuated and recharged the system then, when I took it back in because the AC was again not working properly, notes stated they evacuated and recharged the AC because it was significantly low on Freon. When Clint, the Service Manger, was questioned about the fact that it probably has a leak he stated they couldn`t find it but if it goes out of warranty, he will call in a favor and get it taken care of. When we asked for it in writing he told us that he wouldn`t give it in writing and that they in fact would no longer do any work on our vehicle. Wait, 30 seconds ago you were going to call in a favor and get it taken care of... Note that this is the only dealer within 45 min of Round Rock that is authorized to provide warranty work. We purchased a Hyundai because of the high rating the Tucson received from Consumer Reports both mechanically as well as service and warranty ratings. This has been the worst experience; we will NEVER purchase a Hyundai again and will warn all we know to stay away especially, if they have to deal with the Round Rock Hyundai service center.
Shelly_ / 6/31/2009

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