Mcdavid David Used Cars Inc / Trophy Club, Texas

Rating: ★

Used Car Dealers

Address: 3700 W Airport Fwy, Trophy-Club

Postal code: 75062

Phone: (972) 790-6143

He`s my Cottman man and he keeps me rolling along!

All Cottman Transmission and Total Auto Care centers abide by Cottman`s complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don`t have to lose either time or money. Cottman`s Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle`s transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

Reviews:

JUST BUY A CAR OFF THE SIDE OF...

JUST BUY A CAR OFF THE SIDE OF THE ROAD! - I flew out to Dallas to purchase a car that was promised to be in perfect condition. The sales rep Hector Boone ensured that it had passed 100+ point inspection and that the car was immaculate. I arrive to find the total opposite. The front headlight was completely wet in the inside, the tire pressure light was on, I could hear air coming in through the driver side door as I... view more test drove the car, and there was a very obvious dent in the driver side door. Hector assured me that the light would be fixed, the dent would be worked on and the pressure light would go off after I drove the car. None of these panned out to be true. Instead, the dent was not fixed the tire pressure light remained on after being driven and serviced twice, and he blatently lied to me about the light. The headlight issue was the deal breaker! I asked Hector if the water in the light would ever come back if it rained or if I washed the car. He said "No, it will not." Then Hector sent the headlight to be "cleaned out" not repaired. And instruced the detailers to not put any water near the light (because he knew that the water would come back!). Thank God the detailers cleaned the car as they normally would, and when they drove it back to me, the light was filled with water again! Hector was furious and so was I because Hector lied to me, and when I questioned him about it, he left the office. The headlight retaled at $500+ and the sales manager said he could neither replace the light nor discount the car for the price of the light. He then resolved that he would "sneak" and fix it if I drove back to Dallas and went on a date with him. I resolved that I wanted out and wanted to be taken back to the airport or the hotel I had to purchase to wait until the dealership opened. I was out of $536.29 total in travel to come and purchase a problematic car. This is absolutely the most horrible car buying experience I have ever had!

SheriLC / 9/22/2012