Firestone Complete Auto Care / Richmond, Texas

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 6820 S Fry Rd, Richmond

Postal code: 77494

Bate and switch. Does not review with you repairs before they are made. Never again! KTE2040

KTE2040 / 9/14/2011

They initially told my wife she would need an hour wait for a simple vehicle inspection, which she accepted. After 90 minutes, she checked back, and they reported she would need to wait another hour, which turned into another 90 minutes. Totally unacceptable for a simple task. How do you think they would handle a more challenging task like changing oil or tires??? VERY disappointed. I feel like they took advantage of... view more my wife. I plan to stop by later & give them an ear full.

Jason_S / 9/9/2009

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