Bumpers Rx / Pflugerville, Texas
Rating: ★★★★
Automobile Body Repairing & Painting
Address: 8308 Research Blvd, Pflugerville
Postal code: 78758
Phone: (512) 454-3330
Great people, great products, great prices!
CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.
Reviews:
I back up in to my daughters 9...
I back up in to my daughters 97 lexus did a big dent to the bumper .Took the car to a body shop they wanted to put a new bumper and I had to buy it from the dealer, it was going to cost me a lot of money .Went to RX bumper and they did it for $369.00 .
it looks like a brand new bumper, very satisfied
manuel / 10/4/2011
Excellent place, work, and people
I rarely write reviews, but I was so impressed by Matt and Bumpers RX that I had to write.
I hit a piece of tire on the highway going 70mph (thanks, whoever left it there... ) and it trashed my front bumper pretty badly with the whole right side of it just hanging loose. I put off getting it fixed for a while because I didn`t want to deal with paying for the repairs due to my high insurance deductible. But... view more one day, I decided to go ahead and get at least a few estimates. I drove up and down Burnet and also 183 and pretty much stopped in at every ""car repair"" place I saw. Apparently, there is a difference in shops that say ""auto repair"" and ""auto body repair."" I understand that now, but it seemed like one of those same difference things at the time. Anyway, I ended up at 2 or 3 ""auto repair"" shops and they all referred me to Bumpers RX once they saw the type of damage I was looking to fix.
Brought the car over to Bumpers RX and I was greeted by Matt. He came out to look at my car and he took a few minutes to assess the damage, and then he said that he thought he could get it fixed for 369.00 even though the damage was a bit worse than what they usually see or do for that price. I was extremely skeptical - one place had just quoted me 1000.00 and here was Matt with his offer for 369. I asked him a lot of questions about it - not because I doubted his expertise, but because I wanted to be sure I wouldn`t end up with a whole bunch of additional XYZ charges. I`m OK with having to pay X dollars for repairs because then I can prepare for it, but not OK when I`m surprised by the bill in the end.
But Matt reassured me, saying that if there were some hidden damage (but that he didn`t think there were any), he would eat the cost if he needed to. If it were totally unsalvageable, then he would contact me and let me know. So, fine... I make an appointment to drop off my car the next week or so.
Fast forward to the day after I drop off my car, I go in and the bumper looks FANTASTIC! I couldn`t tell that any damage had been done to it. I go in with my compliments, and Matt said that it was actually a brand new bumper, that it ended up being easier for them to buy the bumper (a genuine manufacturer`s part) and do the install and paint it than it was to fix the original. I did suspect as much that my damage was a lot to overcome, but I really appreciate Matt`s attempts to fix it and when he ended up just eating the costs of getting the new bumper. I was charged the 369.00 I was quoted, not the 369.00 plus the cost of the bumper.
I can`t say enough about Bumpers RX and Matt. The other workers there were very polite, as well. I think this place is honest, takes pride in their work, and really tries to do the customer right.
The only ""con"" that I have, and it is NOT a big deal, but one I thought I`d put in anyway just to prove that I`m not some paid shill is that the insides of the car do get a bit dusty/dirty from their having to get inside. But it`s not a big deal to brush or wipe off the dust and once you do, it`s like new.
In conclusion - if you have the type of damage that they specialize in, which is the repair of plastics (I think), you should absolutely check this place out. If you treat them as you`d want to be treated, and your expectations are reasonable, you will not be disappointed.
I hit a piece of tire on the highway going 70mph (thanks, whoever left it there... ) and it trashed my front bumper pretty badly with the whole right side of it just hanging loose. I put off getting it fixed for a while because I didn`t want to deal with paying for the repairs due to my high insurance deductible. But... view more one day, I decided to go ahead and get at least a few estimates. I drove up and down Burnet and also 183 and pretty much stopped in at every ""car repair"" place I saw. Apparently, there is a difference in shops that say ""auto repair"" and ""auto body repair."" I understand that now, but it seemed like one of those same difference things at the time. Anyway, I ended up at 2 or 3 ""auto repair"" shops and they all referred me to Bumpers RX once they saw the type of damage I was looking to fix.
Brought the car over to Bumpers RX and I was greeted by Matt. He came out to look at my car and he took a few minutes to assess the damage, and then he said that he thought he could get it fixed for 369.00 even though the damage was a bit worse than what they usually see or do for that price. I was extremely skeptical - one place had just quoted me 1000.00 and here was Matt with his offer for 369. I asked him a lot of questions about it - not because I doubted his expertise, but because I wanted to be sure I wouldn`t end up with a whole bunch of additional XYZ charges. I`m OK with having to pay X dollars for repairs because then I can prepare for it, but not OK when I`m surprised by the bill in the end.
But Matt reassured me, saying that if there were some hidden damage (but that he didn`t think there were any), he would eat the cost if he needed to. If it were totally unsalvageable, then he would contact me and let me know. So, fine... I make an appointment to drop off my car the next week or so.
Fast forward to the day after I drop off my car, I go in and the bumper looks FANTASTIC! I couldn`t tell that any damage had been done to it. I go in with my compliments, and Matt said that it was actually a brand new bumper, that it ended up being easier for them to buy the bumper (a genuine manufacturer`s part) and do the install and paint it than it was to fix the original. I did suspect as much that my damage was a lot to overcome, but I really appreciate Matt`s attempts to fix it and when he ended up just eating the costs of getting the new bumper. I was charged the 369.00 I was quoted, not the 369.00 plus the cost of the bumper.
I can`t say enough about Bumpers RX and Matt. The other workers there were very polite, as well. I think this place is honest, takes pride in their work, and really tries to do the customer right.
The only ""con"" that I have, and it is NOT a big deal, but one I thought I`d put in anyway just to prove that I`m not some paid shill is that the insides of the car do get a bit dusty/dirty from their having to get inside. But it`s not a big deal to brush or wipe off the dust and once you do, it`s like new.
In conclusion - if you have the type of damage that they specialize in, which is the repair of plastics (I think), you should absolutely check this place out. If you treat them as you`d want to be treated, and your expectations are reasonable, you will not be disappointed.
austicago / 1/22/2011
Big disappointment!
Makes me wonder if this is the same place that gets rave reviews here! I`m not sure what was worse, the shoddy workmanship, the multitude of inconsistent excuses I was told, or the parting words I was given. I had scraped paint and a slight bulge on my rear bumper from a parking lot mishap. My car is a ""pearl white"" 2010 Prius. Matt told me it would be no problem and that just involved an extra step as part of a tr... view morei-coat process, and there was an small extra charge. No problem!
Here`s the bizarre series of excuses I heard: (1) I called at 4:00 the same day as I left it, and was told it would be ready at 6:00; (2) I arrived at 5:40 and Matt told me it would be ready in 15 min. and that it was OK to return my rental car next door: (3) At 5:55 Matt told me it would be another hour; (4) Just minutes later, Matt told me it would be three more hours. He was almost incoherent with alleged anger at an employee that he was going to ""have to fire,"" and his wife told me they would pay for another day`s rental car. I asked if there were any problems with my car, and she assured me that it was fine. Enterprise opened up after closing at 6 and rerented me the same car. My mistake was in not listening to my gut feeling and not pulling my car out of that shop right then. At least I should have asked to see it.
The next morning, I called and left a message asking for a status update and explaining my concerns. No returned call. Early afternoon, I called again, and Matt said they were just finishing up the car and it would be ready whenever I arrived. I asked him to check it one more time to make sure it was perfect. He assured me it would be. I arrived around 4:45 to see my Prius parked in front. It was immediately obvious that the workmanship was awful. There were specks of dirt in the paint, the bulge was still there, there was a paint run, there was overspray on a rubber bumper guard AND the color obviously doesn`t match. When I pointed out these glaring inadequacies, he seemed offended, then said he`d just give me the keys back and I could drive away. There was no warm and fuzzy customer service moment! And no, he wouldn`t pay for the rental car, per yesterday`s promise. I asked for something in writing saying I owed nothing, and he scribbled `no charge` on the work order, and then, the KICKER, said to me, ""FAIR (as he emphasized) would be if I walked right out and put the dent right back in, but I won`t do that.""
I expected to be totally pleased when I walked in that shop two days ago. I am so disappointed to have to post this negative review, but people should know.
Here`s the bizarre series of excuses I heard: (1) I called at 4:00 the same day as I left it, and was told it would be ready at 6:00; (2) I arrived at 5:40 and Matt told me it would be ready in 15 min. and that it was OK to return my rental car next door: (3) At 5:55 Matt told me it would be another hour; (4) Just minutes later, Matt told me it would be three more hours. He was almost incoherent with alleged anger at an employee that he was going to ""have to fire,"" and his wife told me they would pay for another day`s rental car. I asked if there were any problems with my car, and she assured me that it was fine. Enterprise opened up after closing at 6 and rerented me the same car. My mistake was in not listening to my gut feeling and not pulling my car out of that shop right then. At least I should have asked to see it.
The next morning, I called and left a message asking for a status update and explaining my concerns. No returned call. Early afternoon, I called again, and Matt said they were just finishing up the car and it would be ready whenever I arrived. I asked him to check it one more time to make sure it was perfect. He assured me it would be. I arrived around 4:45 to see my Prius parked in front. It was immediately obvious that the workmanship was awful. There were specks of dirt in the paint, the bulge was still there, there was a paint run, there was overspray on a rubber bumper guard AND the color obviously doesn`t match. When I pointed out these glaring inadequacies, he seemed offended, then said he`d just give me the keys back and I could drive away. There was no warm and fuzzy customer service moment! And no, he wouldn`t pay for the rental car, per yesterday`s promise. I asked for something in writing saying I owed nothing, and he scribbled `no charge` on the work order, and then, the KICKER, said to me, ""FAIR (as he emphasized) would be if I walked right out and put the dent right back in, but I won`t do that.""
I expected to be totally pleased when I walked in that shop two days ago. I am so disappointed to have to post this negative review, but people should know.
Carolyn W / 10/9/2010
Awesome Job!!!!
My car got in a fight with a UPS truck and my back bumber lost. Tore a whole clean through. Almost a foot long and 6 inches wide. I was quoted over $1900.00 at a body shop. Bumpers Rx quoted me $369.00 out the door.
My bumper looks brand new and Matt cleaned up a couple of things with touch up paint. Can`t say enough good things about them. Check them out!
My bumper looks brand new and Matt cleaned up a couple of things with touch up paint. Can`t say enough good things about them. Check them out!
SoClose / 5/18/2010
Doesn`t keep promises
They did a good job on the bumper, but they had promised to fix a number of bumps and scuffs elsewhere. All they ended doing was adding a bit of touch up paint - geez, I could have done that. Please be open and honest about the work you are going to do.
Disappointedoncemore / 4/30/2010
The best experience ever
Fantastic job, better than expected. With my wife and daughters driving habits, I`m sure to be a repeat customer. Thanks!
SteveFrank / 5/8/2009
Not a body shop!
Ok when my bumper was damaged I called for an estimate and to see if they could help me.
Emailed pictures to him he said yes bring it in gave me my price and said he would stick to it.
My fiance went to pick up the car which wasn`t ready, he lied to him about the damages on the bumper and told him he spoke to me about how he wasnt able to completely fix my bumper because they weren`t a body shop.
... view more When I got to my car the paint matched exactly but there were lots of bumps and debri under the paint. It looked as if they never cleaned it off and just painted over whatever was on the bumper.
I had to call him back and ask him why the paint was so crappy THEN he tells me to bring it back so they could sand it and buff it out.
Basically I felt as if he told me ""yeah yeah bring it in we can fix it"" just to be like ""oh i never said we could fix it completely""
lobby smells like a lit cigarette, I just quit smoking last year and this is really bothersome. Smells like a bar.
My bumper isnt they way it should be I wasted money on him, wasted my time and overall was very dissapointed. I was mislead about his services had I of known they only ""fixed scratches"" I never would have gone there. I would have went somewhere that would have fixed the whole thing in one shot. I am left having to go somewhere else or maybe even get a new bumber.
Emailed pictures to him he said yes bring it in gave me my price and said he would stick to it.
My fiance went to pick up the car which wasn`t ready, he lied to him about the damages on the bumper and told him he spoke to me about how he wasnt able to completely fix my bumper because they weren`t a body shop.
... view more When I got to my car the paint matched exactly but there were lots of bumps and debri under the paint. It looked as if they never cleaned it off and just painted over whatever was on the bumper.
I had to call him back and ask him why the paint was so crappy THEN he tells me to bring it back so they could sand it and buff it out.
Basically I felt as if he told me ""yeah yeah bring it in we can fix it"" just to be like ""oh i never said we could fix it completely""
lobby smells like a lit cigarette, I just quit smoking last year and this is really bothersome. Smells like a bar.
My bumper isnt they way it should be I wasted money on him, wasted my time and overall was very dissapointed. I was mislead about his services had I of known they only ""fixed scratches"" I never would have gone there. I would have went somewhere that would have fixed the whole thing in one shot. I am left having to go somewhere else or maybe even get a new bumber.
jennyvinthecity / 4/13/2009
Highly recommended
They got me in quick, fixed my nasty bumper indentation, repainted it, and it looks as good as new. Cost a lot less than I expected.
gerod / 2/5/2009
Incredible service at great prices!
I had severe damage done to my bumper, and I didn?t think there would be solution short of replacing the entire cover. I went in to get quote from a body shop, and they estimated almost $900! Then I went to Bumper Scuffs Plus to see how the rates would compare. What I learned sounded too good to be true: One day service, at LESS than half the cost the body shop was quoting. I took my car in on a Friday mornin... view moreg, and had it back by that evening. They went the extra mile to ensure the best results, and had terrific hospitality while I waited for them to finish the project.
The final product was astonishing! They turned what I thought was catastrophic damage into a brand new-looking bumper in one day, at a fraction of the cost of a body shop.
I highly recommend that anyone with bumper damage check these guys out first!!!
NewAustinite1 / 9/29/2008
Great job restoring my headlights
The headlights on my 03 350Z were badly UV damaged and from a botched previously attempted repair. The guys were great and did a fantastic job refinishing the headlights in under two hours. The car looks brand new and I can actually see at night now. Saved me a ton of money. Replacing the HID housings would have cost me $1600 in parts alone, not to mention the labor. So if you want to save a lot of money and time, ch... view moreeck these guys out. You won`t be sorry.
texasdiablo / 9/18/2008
2000 bmw 528i
2010 mazda 3
2011 audi quattro prestige
1998 mercedes-benz sl-class 500
2019 dodge charger gt
1979 jeep cj7 levis edition