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Sterling Mccall Hyundai / Missouri City, Texas

Rating: ★★★★
New Car Dealers, Used Car Dealers
Address: 10505 Southwest Fwy, Missouri-City
Postal code: 77074
Phone: (713) 981-3990

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Reviews:

This was my fifth car purchased from a dealership and I can honestly say this tops them all. As a new parent on a budget and my car approaching its last miles I couldn?ˆ™t imagine I?ˆ™d be a proud owner of a 2013 Hyundai Sonata. Thanks to the team at Sterling McCall Hyundai I almost enjoy my 45 minute commute each morning. Below is the reason I rated them at the top of their class: Customer Service- Out of 10 inquirie... view mores to local dealers they were the first to contact me and offer their assistance in any way possible. Bill respected my time and was very patient with my specific needs (budget and time constraints). Without an appointment he welcomed me and although he had another client he set me up with a test drive right off so I would have to wait around. Quality of Work- For me efficiency is a big deal. Time is important and they did a great job managing mine. The whole process took all of two lunch breaks. Bill?ˆ™s ?ˆ?four piece puzzle?ˆ? approach laid everything out for me to be able to make a final decision. Friendliness- All of the staff involved made me feel comfortable and made the process enjoyable. There was a lot of joking around with each other in the building that made for a great environment. You could tell the people that worked there enjoyed what they do which was reflected in their work. Price- Leaving the dealership I felt great but a couple days later I received a phone call about a down-payment I was unaware of. I should have looked over the paperwork closer and this would have never happened but I simply missed it. I truly feel negligence isn?ˆ™t an excuse for anything but it definitely threw me off guard since I didn?ˆ™t have the money. Prepared to return the car they once more worked something out to fix my dilemma. Overall Experience- Overall I felt like a valued customer that was taken excellent care of. I will be purchasing from Sterling McCall Hyundai in the future. When you know what you want but don?ˆ™t know how to make it happen this is the place to go. Personal thanks to Anthony Val Verde, Bill (William) Lasar, and John Juarez.
jwfaulk20 / 3/14/2013

jwfaulk20 / 3/13/2013

There is nothing that I would change about my recent experience there. Best service department in Houston, TX, hands down. Thanks to Kellie Gates and crew!
MichaelC.ri / 3/6/2013

My salesperson was Erol Harper and I just wanted to say that he did a wonderful job.
BrBoyd / 1/29/2013

I would like to commend Lakeis...
I would like to commend Lakeisha Davis for keeping me well informed during the service visit.
CorFinne / 12/12/2012

The State Inspection was done ...
The State Inspection was done correctly and quickly. Fine service all around My overall service experience was excellent
HeatherN1 / 11/21/2012

As usual... the service depart...
As usual... the service department made the correct repairs with the expected results.
GavinM / 7/26/2012

Everybody was very friendly ve...
Everybody was very friendly very satisfied with the service.. keep doing the same..
Alodia / 6/28/2012

Editorial review from Citysearch
The customer service rep was extremely courteous and smiling.
gavinm / 6/26/2012

Keep it up
I was satisfied with my service on this visit. Just keep doing what are doing.
JackieK9 / 5/11/2012

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