Don McGill Toyota / Katy, Texas

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 11800 Katy Freeway, Katy

Postal code: 77079

Phone: (281) 496-2000

E-mail: carshouston@donmcgill.com

After getting a new drivers license and trying to get an oil change at Don McGill in the last year, it`s a tossup as to which operation is the least efficient. Do not waste your time making an appointment online. On two occasions I thought that would help streamline the process. Wrong and wrong. The first time I left my car, went to lunch, then went for a walk. Since almost two hours had passed by the time I returned... view more to the dealership, I was pretty confident my car would be ready (was just getting a state inspection and oil change). But they hadn`t even started on it. Stupidly, I tried again recently. After an hour and 20 minutes and with service not having been started, I complained and said I was leaving. But my car wouldn`t start because they leave the flashers going on cars in line. So I was left waiting another 15 minutes before they jumped my car. Needless to say, I won`t be stupid enough to give them another chance.

KRoy23 / 1/8/2013

One star is more than enough!

fishing021 / 10/19/2012

fishing021 / 10/19/2012

Very unethical business practices and bunch of crooks working as finance managers. even the surrounding mechanic shops and the credit union banks warn me from buying from Don McGill

venky.venu.9 / 10/12/2012

I am a long time customer with Don McGill Toyota for long times. Even my family members had purchased their cars at the same dealer. We like the professional service there, everyone are so friendly. I purchased two cars for myself with Mr Johnny Wong. He has a very professional attitude with us. Johnny was very patient to explained to me about the cars. He explained the dealer`s promotions for the vehicle I ... view morewanted to buy. I got a good deal for my Camery and my Sienna. My sister wanted to a new car for her son. So I refer her to visit Don McGill and request for Johnny Wong. She came home very happy with her son`s new car. Thank you Mr Wong to helped me and my family, I will definitely referral all my friends to visit Don McGill for Mr. Wong as their salesman.

Thanh0302 / 8/30/2012

This is second vehicle I`ve bought from Don McGill. I will buy all my vehicles from there from now on mostly on part of Tyler, he worked with me on a tuff situation and got me a very good deal. And when I didn`t understand something he took the time to patiently explain it to me. Ten stars Tyler, thank you and you will get all my business from now on!!

adamvz / 8/29/2012

I just bought my first car (2013 Scion tc) and this great experience is all thanks to JOE CALZADA!!!! He was so friendly and was such a hard worker! I don`t think any other dealership and salesperson could have been more respectful and understanding. Joe was patient in answering ALL of my questions and made sure that even after I left with my new car he`s available to answer any future questions. Joe was awesome in g... view moreetting all the paper work done and that the financial aspects were working in my favor versus killing me and making bump down to car I didn`t want or was hoping for. I seriously couldn`t have asked for a better experience!

alexia.tsimogiannis / 8/27/2012

Bought a 2013 Scion from Joe Calzada. The model I wanted was waitlisted but Joe wasn`t pushy about leaving the deposit or contact information until I was ready. Very friendly and is great about returning calls/being reachable even outside normal hours. A great experience overall!

AndyF. / 8/21/2012

Let me start by first saying, that buying the 2010 yaris id been looking for with super low miles was outstanding, my credit passed and the contract signed and the keys delivered in hand bout 3 days later. Awesome right, well here`s where don mcgill ruined everything, its been a nightmare ever since, seeing as i had just bought a car, my family and i went on vacation, it happened to be i got my dream job in Florida, ... view morewell the financing fell threw, the only reason i found out is that i called to see what was happening with our payment book, it took the "finance specialist" almost 2 weeks to return our calls and emails, totally disregarding the experation date on the paper plates they gave us, even after sending him a picture email of the expired plates, so we couldn`t even drive the car, and now hes demanding we return the car!! how?!?! how can i do this with no plates am i supposed to drive a car threw 4 states, and they told me its my fault for taking the car to florida,( i thought i had bought a car, not rented one, where i take MY car is my own business) and that i should incur the 700 dollar cost to drive the car back, taking 3 days off of work to return the car. now my family of 5 is stuck in florida with no car and these guys dont even care that they botched the financing from the get go, and the sales manager just kept saying, your gonna have to return the car, dont do business with these guys, super sketchy, carless in florida

leotattoo76 / 8/7/2012

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