Rhodes Auto Sales / Jersey Village, Texas

Rating: ★★★★

New Car Dealers, Used Car Dealers

Address: 2207 Bingle Rd, Jersey-Village

Postal code: 77055

Phone: (713) 365-9011

this has been the worst experience with buying a car...EVER. the value of the car is not nearly worth what is owed and the customer service reps are rude. they really give used car dealers a bad name. they also don`t sell "honest" cars. i tried trading this car off because my sales rep, Mike Peters, said oh after a year you can trade it in. i went to multiple dealerships and had 3 different carfax reports all to find... view more out that this car had been in two different wrecks amongst other things. basically they sold a lemon. i`m sure ALL of their cars are like that. BE WARE!!! they also require a $250 deductiable on your insurance which is ridiculous because. insurance is sky high and only will accept certain carriers. maribel, rosa...extremely rude. i`m on time with my payments--always. i just want out of this car. this is like being trapped in a bad marriage. do not buy from them. go elsewhere. it`s not even worth the ripoff.

Love J. / 10/22/2013

Let me 1st say I have been a on time with my payment since I got my car. The payment center reps are rude and dont know how to talk to anyone. I wouldnt get a car from them EVER. I wish i never did business at all with Rhodes. Its best to save money and go with someone who talk to you with respect. I will give ZERO STARS

neene_d / 8/27/2013

Before I express my experience with Rhodes Auto Sales, I am a loyal paying customer as have been for over a year now. I`m not posting this info to run you away or prevent you from renting to own from them. However, that would be a very wise choice! The truth is what I`m here to speak on and its up to you to decide. Well, as I said before I have been with the for over a year and can`t wait to trade this car off! haras... view moresment is what my husband and I have been dealing with for the last two months. I was never last on a payment until I lost my job a few months ago. However, my husband has been making the payments. We are normally late no more than a day or two due to other bills but are still making payments. They have shut our car over numerous of times and some most dangerous places to be stranded. For example: I was coming back home to houston from Arkansas after attending my grandmother`s funeral, to stop the car at a gas station in the middle of nowhere due to an overheating issue " wasn`t aware of the problem" with the vehicle. As I allowed the car to cool I noticed the coolant was a abnormal color I`ve never seen, which was a dark brown as if it had never been changed. So my husband an I were able to get the radiator flushed and refilled car with new coolant. As we finished up and went to start the vehicle, it wouldn`t start. So I thought to call dealership to inform them about issue and they replied the car was turned off due to non-payment (a day late) on vehicle and stated that they wasn`t gonna turn the vehicle on because of that, even though I mentioned that we were in thr middle of nowhere fixing an issue that should`ve been a problem for us. So eventually we talked to them so the car would be enabled. Once we made it home we paid them there money, then to find another problem with the alternator and was overcharged for that repair to find another issue with the transmission that they have labeled " dealer use only" to take more money from you. They are terrible when it comes to customer service and don`t care what issues your vehicle has as long as they`re getting paid. On top of that I was 5 days late due to a set back for my husband being admitted to the hospital and they continuously turned the car off and than place a orange paper on the front and back stating " warning we still may be able to help" and claming they were trying to contact me. I never received calls from this company about any payment arrangment or even a hey we are just making sure all is well be we noticed you have been late and that not normally like you. Well we didn`t get any of that nothing but harassed about why payment wast made. Another thing don`t get the insurance they offer its not worth it. They clam its full overage but you still need liability on vehicle. Someone did a hit and run on my car and they still want me to come out of pocket for something I`m paying for and that was my fault! They`re just a rip off. I thought it was a great company at first until they showed me other wise. Too expensive when you can go to a bigger and better dearlership to invest your hard earn money into something that`s gonna bring happiness not misery with a rip off! I can definitely say this was a learning lesson.. Be wise on this one! That is just part of it not the full story, just here to prevent a disappointment... Good luck and again this is my situation not your but please take heed to my words because its not a joke! Good luck ;-)

Mrspitre2012 / 8/17/2013

Great salesperson!! Took the time to explain and answer all my questions. The service was excellent and I will recommend everyone I know to Rhodes.

Shelbyhaag / 1/30/2013

Very professional and courteous! It was a pleasure buying a truck and they did everything they could to help us. I will send everyone I know to Rhodes.

tammymed / 11/17/2012

I was having a hard time finding someone to get me into a car but these guys were able to do it and it was super easy. Thank you so much! I will send everyone I know looking for a car to you guys!

ryans4122 / 11/7/2012

DON NOT BUY HERE it`s a nightmare. Payment was 2 days late, car was locked down and was told that they would be picking it up that day. Tried to work with them since payday was the next day, offered to make 2 payments. They (Maribel) wouldn`t work with me one bit. It took them 5 days before they came and picked it up, in the mean time it was blocking my driveway and my other car. Just FYI...there is NO working with ... view morethem. I would NEVER recommend them to anyone! NO STARS!!

Customer978 / 11/4/2012

Great customer service, always working to satisfy the customer!

M.Estrada / 7/31/2012

Sue was most accommodating. She extended every courtesy and I am completely satisfied with her professionalism!

Bapowell / 7/25/2012

Valentina was very outstanding from the time I walked in she was a delight to work with

PaulaLewis / 6/30/2011

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