The Auto Doc / Houston, Texas

Rating: ★★★★

Auto Repair & Service, Auto Oil & Lube, Auto Transmission

Address: 1208 Montrose, Houston

Postal code: 77019

Phone: (713) 522-2277

E-mail: theautodoc@gmail.com

Auto Oil & Lube, Auto Repair & Service, Auto Transmission

check, debit, all major credit cards

Neartown/ Montrose, Central Houston

Mon - Fri 7:30 am - 6:00 pmSat - Sun Closed

English, Spanish

BEWARE!!! Do not take your car here!!! I took my car here for an oil change about a week and a half ago. Even though it was a bit pricey, I was lured in by the free diagnostic and follow up by Dave but don`t be fooled. They know this will lure people in so that`s why they do it. My car sounded a little funny after the oil change but I figured it just needs a little time. After all, who messes up an oil change? Boy wa... view mores I terribly mistaken. The next day, my car broke down. Ironic don`t you think? I immediately went online and began to read reviews and apparently this happens quite often. They have screwed several people`s cars up in hopes that they`ll come back to them and pay more money. Talk about greedy rotten scoundrels. Don`t believe me? Give them a try and you`ll see. So as soon as my car broke down, I called and told them what happened. They sent their tow truck to me right away and told me if it was something on their end that had been done, then they would cover the tow. I sent my husband with the tow truck and I walked home with the kids. My husband called and let me know that I had forgotten to give him the car keys so they were unable to do I diagnostic in which they were going to charge me a $110 for. They put the car up and took a look at the oil and quickly stated, "It`s nothing we`ve done." By this time I had gone online to read the reviews and told my husband to get our car out of there right away. I called Geico to have our car towed out of there. My husband proceeded to pay tow the tow bill and Dave stopped him and said, "Just pay it when you pick it up. No where will be open over the weekend to have it repaired; plus we`ll have to order parts. Besides, expect anything with a car that has over 300,000 miles on it." WHAT??? First of all, our car has 136,00 miles on it, not 300,000. Secondly, there are quite a few places that are open on Saturday and many mobil mechanics in the city, and lastly, who ever said we were going to allow YOU to repair our car??? Not to mention how do you know that you`ll have to order parts and you haven`t even looked at the car? No thanks Dave, the Auto Doc has done enough. He stated that they were about to close anyway. When Monday morning came, we arrived before they even opened just to make sure they didn`t try and pull a fast one even though I called Friday and told them I wasn`t having my car repaired there. The guy on the phone got an attitude. We had the car send to OUR trusted mechanic and he stated that something looked a little strange under the hood. When I found out what they did, I`m going to take further action. These people must think they`re dealing with an idiot. Ah yes, and that award that they have on the wall is like 10 years old. They`ve definitely gone down and are getting pretty poor ratings here lately. They`re trying to make money through underhanded actions while they promote Jesus on the walls of the shop. I`m so disgusted. F- ratings

UmPoozi / 4/15/2013

Dropped off my car monday morning (called for an appointment the prior thursday), and they finished the timing belt service by 4:30PM that day AND at a good price

veolav65 / 6/9/2012

I broke down a couple miles from here. I called after hours, and got an answer. He said he`d be happy to come and get me and take me to a hotel nearby. As it turns out, I hobbled in on my own with my camper in tow. He said that we`ll get started on the jeep at 9am, but it would be ok to pop the camper and save $100. on the hotel. He already had my jeep diagnosed before I could park it. Super nice guy!

samuells / 5/22/2012

Very friendly staff, upfront about what insurance would and would not cover. They have a passion for teeth and put you at ease.

fayjonterjjd / 5/17/2012

Everyone needs an honest mechanic - and these guys are defintely it!! Honest, fair, and competent is an unbeatable combination. After being ripped off for years by a BMW dealership, this is a a great resource, and would never take my cars anywhere else.

fedrerfffes / 5/4/2012

The Auto Doc is a "one stop shop." They have always worked on my cars, and have always done a great job. I couldn`t be happier with their service.

dilshannn / 4/31/2012

The Auto Doc is a ""one stop shop."" They have always worked on my cars, and have always done a great job. I couldn`t be happier with their service.

dilshan13 / 4/30/2012

They offer really good, straight-forward auto service. I couldn`t recommend a mechanic more. I would suggest that you give them a try for yourself.

Jonat428 / 4/26/2012

The best auto shop in Texas. Love these guys. Very honest and knowledgeable, and can do just about anything.

daniel147882 / 4/21/2012

My brakes were making a ridiculously loud sound that sounded like grinding, screeching metal. I took it to The Auto Doc and they were able to fix the problem and charged me less than I thought it would cost for new brakes and rotors. They were very nice and made me feel like an important customer!

bbrandiyes / 3/23/2012

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