Brake Specialists Plus / Cedar Park, Texas

Rating: ★★★★

17 years in Business

Auto Repair & Service, Automobile Body Repairing & Painting, Brake Repair

Address: 1607 W Parmer Ln, Cedar-Park

Postal code: 78727

Phone: (512) 270-5640

E-mail: 108@brakespecialists.com

Brake Repair, Automobile Inspection Stations & Services, Auto Repair & Service, Automobile Diagnostic Service, Automotive Tune Up Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Air Conditioning Equipment, Automobile Body Repairing & Painting, Auto Oil & Lube, Mufflers & Exhaust Systems, Clutches, Tire Dealers, Truck Service & Repair, Radiators Automotive Sales & Service

amex, cash, check, discover, master card

Mon - Sat 7:30 am - 5:30 pmSun Closed

English

I came in to get my brakes fixed. I walked in the guy at the counter did not have good customer service at all. I feel like I got ripped off completely. Apparently from what I have read they do this a lot. Avoid this location! Very persistent to make a sale.

Lindsey206 / 9/28/2013

I was dealing with Darin last week and he helped me out with some issues I had with my brakes from another napa autocare center. I was upset over the other shop`s work and that the brakes continued to make noise. He had the mechanics fix the brakes and they are now quiet. He calmed me down and made everything OK. I appreciated his professionalism and that he took ownership of a problem that his shop didn`t even c... view moreause. Thanks Darin :)

benditkicks / 9/28/2011

This shop was caught lying about repairs and I have a feeling they do this often, they just got caught this time. They try to cheat you out of your hard earned money. In my opinion they like to lie to women and naieve people who dont know anything about cars, and recommend services and repairs that arent necessary. I read the good reviews and chose to ignore the negatives, turns out the negative reviews sound ... view moresimilar to what happened to me. These people are liars and if you care about your money and your car you will go elsewhere.

Customer465 / 7/23/2011

COMPLETE RIP OFF! AVOID THIS SHOP (also as a side note: Jaime (General Manager) saw I had posted my experience online and met up with me and said he will refund my money if I take reviews down) I had my car A/C checked at another shop and I wanted a second opinion because it was blowing cold while moving, but at lights it would blow warm. I came here for their ""free"" ac check about 20 min after going to first... view more shop(where I got first opinion) and my AC was blowing fine on way to Brake Specialists just as it had been for months besides the warm air at stop it was still cooling when car was going. They hooked up a machine to my ac to ""test"" it and after about 30 min told me it could be 2 things, but couldnt tell me for sure. I guess he was trying to attempt to see how much money he could screw me for. The guys name was Darin Hinkle and he seemed shady.Anyway I left and when I was driving immediately noticed the AC wasnt blowing cold even when moving as it was right before I took it here. So I took it back to other shop(first shop) and they verified that the Shrader valve had been damaged and cause was the equipment they used to hook up to ac. I went back and spoke to Darin Hinkle (manager) and he started getting irate and angry and trying to sidestep the issue when I tried to calmly explain, he was rude and trying to talk over me. When I showed him what the other shop found he then exploded in anger and spit some tobacco and threatened to call the police on me (for what, I have no idea) I never threatened the guy, I never even raised my voice or did anything that called for that. It was a simple civil discussion and he blew up over it. That is no way to treat potential customers. when they have a dispute with service to threaten them with police....ridiculous! What kind of a person does that? I`ll tell you ...a person who knows they did you wrong and they have no valid argument so they try to do whatever they can rather than admit they tried to screw you. He then refused to let me go in to get the company contact info. he feared I would tell other customers what went on. He then walked away in a rude manner. He refused to give me owners information or any information for me to contact someone. I would give NO stars but review doesnt allow such a low rating! DO NOT go to this shop...based on my experience this shop WILL SCREW YOU OVER AND THEN NOT TAKE RESPONSIBILITY. This is the kind of shop that gives mechanics a bad name! Also I just had my coolant flushed with a machine at another shop less than 10,000 miles ago and they said I needed new coolant even though it was visibly clean...these people prey on ignorance and prey on people who are naieve enough to trust them. The ""FREE"" ac checks etc. is just a way to get you in there so that way they can try to upsell you anything they think they can scam out of you. They give you this doom story like if you dont repair your car immediately its going to break down. My opinion is that they create issues with vehicles then try to get you to pay. SCAM SHOP!

trureviews / 7/16/2011

Brake Specialists is the ONLY place in town I will take my car for brake work. They gave me an honest estimate in very little time, recommended a package for me, and performed the work faster than estimated at a lower price than estimated. On top of all this, they had free 10 Mbps Wi-Fi in a nice waiting area. Perfect for an Austin tech enthusiast like me! I cannot recommend Brake Specialists highly enough. Don`t ... view morebother with Just Brakes, Brake Check, or any other fly-by-night cheap operation. You might pay a little more in the short term here, but the value you get will save you a LOT of money in the long term. They`re locally owned and operated by guys who understand the industry, train their mechanics to do good work, and evolve to meet the demands of newer vehicles and systems. Don`t mess around, go here!

STorrence / 1/25/2011

I brought my Nissan Maxima into Darin at the Brake Specialists on Parmer Lane. I had a check engine light on. They diagnosed the vehicle and told me that the camshaft sensors need to be replaced. They ordered the parts and got the repairs done in about two hours. The vehicle seems to be running fine now. I appreciated the quick service and the explanation of my issues.

robmurd / 12/13/2010

They took care of my vehicle very quickly. My brakes sound great. The staff here is excellent! This is the place to go for your brakes.

tombolt / 12/13/2010

I had been having trouble with my heater, since it got colder this fall. I brought my truck over to Darin at the Parmer Lane Brake Specialists. They figured out that I had a plugged heater core. They got me a new heater core installed and now my truck keeps me toasty warm.
Thanks Darin and Jesse.

stephwill71 / 12/11/2010

I recently had my vehicle into the Brake Specialists on Parmer Lane. I had them fix my front brakes, since they were squealing real bad. They machined my front rotors and installed some noise free guarantee pads for around $205 after the 10% off coupon I downloaded from their website. I have been driving for over 500 miles and the brakes have never been so quiet. Thanks for the great brake service.

max669 / 12/9/2010

I brought my Ford Explorer into their shop after getting some used tires on it. I noticed that the front end had a lot of vibration. Jesse, the shop foreman, drive the vehicle with me and verified the vibration. He then got the vehicle in the air. He noted that all of my suspension was tight. He then pointed out that 3 out of 4 of my tires were separarting and 2 of them had bubbles forming. He recommended I go ... view moreto Discount Tire to get a new set of tires. I went that day and got the tires and now my vehicle drives great. 1st Lesson Learned: do not buy used tires to save a buck. 2nd Lesson Learned: you can trust the guys at the Parmer Lane Brake Specialists.

jeff70 / 12/9/2010

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