Midas Auto Service Experts / Tualatin, Oregon

Rating: ★

29 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Brake Repair

Address: 13055 SW Pacific Hwy, Tualatin

Postal code: 97223

Phone: (503) 684-1318

We`re your American Car Care Center dealer

I am an Oregon Native and a local resident of Eugene since 1976. Thanks to the heritage of my parents I am trilingual in English, French and Spanish. Having apprenticeship in Las Vegas, I am registered and certified in Oregon. With my collision and sheet metal repair and being a color match specialist, I am able to repair your auto to its pre-collision condition. Oh yes, I love doing custom painting, just check out the flames page. Being a one man operation with low overhead, I can keep the costs down, providing quality work with quality materials. Thanks Christophe

Categories:

Automobile Parts & Supplies, Auto Repair & Service, Brake Repair, Wheels-Aligning & Balancing, Auto Oil & Lube, Automobile Accessories, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Air Conditioning Equipment-Service & Repair

Payment:

amex, discover, master card, visa

Services/Product offered:

Brakes
Exhaust
Oil Changes

Neighborhoods:

Bull Mountain

Open hours:

No info

Reviews:

New management :(

I`ve been going to Midas with every car I`ve owned since I started driving. I`ve been to many different branches over the years as I`ve moved, and have always had friendly, great quality experiences at each location. The Tigard branch that is closest to me went out of business for awhile last year, and has been through a couple of new managers since they re-opened. The last time I went to Tigard Midas about six... view more months ago get my oil changed, I had my typical great experience. I went again recently for my usual oil change, and found that their newest management is a VERY poor representation of the company. He was quite rude to me from the moment we came in, through the whole time we were in the waiting room. When I asked him to further explain what was wrong with an item he had pointed out simply as ""falling apart"", he all but rolled his eyes and wouldn`t give me any specific explanation. After we paid and left, we looked over the paperwork they`d given us, and on the courtesy checklist, there were two other major items that they had checked off as being in critical need of repair. He made NO mention of those items when we were waiting, or when he handed me the paperwork. From my past experience, Midas is a good company with great service, but I`m terribly disappointed that my local Midas would choose such an unfriendly and unhelpful manager to interact with loyal customers. I`ll be bringing my two cars elsewhere for service.

Mrs Apple / 2/5/2011

fixing items that dont need fixed using scare tactics

Four months ago my car was making a horrible sound in the brakes. It sounded like a rock had been stuck in my brakes so I took it into Midas to have them look at it. When I got there they were very nice and looked at the truck right away. The guy at the front desk did his job and was very friendly while the mechanic looked at my truck.

Shortly after he went outside to talk to mechanic to come in to inform... view more me there was over $700. In work that needed to be done. He said that my front brake pads had worn down so low that my rotors had been rubbing together for a very long time and caused the fluid to heat up and blow out my cylinders and drums all the way around. At the time I had bought the car about 6 months prior I was told the mechanic had just replaced the front brakes. So I was irritated that this mechanic had lied to me but nothing I could do. So I told him I was an unemployed student at the time and would have to do part of the work now and part later. I asked if there was any way to do part of this to make it safe to drive for the time. He informed me he would do the front brake system and I could get the rest done later when I saved it. But there would be a loud noise coming from the breaks so I would need to get the remainder done ASAP. I agreed because I had to get to class and they completed the work I thought needed to be done. When I got my next financial aid money I took the car into another mechanic to get something else fixed and asked him to look at the breaks to see if I needed to have that done immediately.

When I returned to get my car the mechanic had told me nothing was wrong with my brakes at all. In fact the noise I had been hearing was a cable that had been disconnected in the rear. I called the Midas to ask them why they would insist me to do all this work when I didn?ˆ™t need to have it done. I was informed by the manager Mike Epperson that he was new to the company and would like to look at the car the next morning to verify the work that had been done. I showed up the next morning to be able to speak to the owner and the manager. The conclusion from the owner Michael Yoruw was that I had no proof that the work that had been completed in fact did not need to be done. But also it was a miracle that the other work his employees insisted needed to be done had magically been fixed by themselves. I left without even so much as an apology and would recommend that if you want to use Midas you should consider getting a second opinion before having any work done.

I would think in this time of a bad economy that companies would choose to be more ethical and try to retain every customer and all of their friends and family. However after speaking to the owner, Michael yoruw, he is definitely not interested in keeping any client?ˆ™s lo

debra fresh / 10/12/2010