Texaco Xpress Lube / Saint Helens, Oregon

Rating: ★

Auto Repair & Service, Auto Oil & Lube

Address: 1316 NE 134th St, Saint-Helens

Postal code: 98685

Phone: (360) 571-9950

Portland`s Oldest Independent BMW Auto Repair Shop

We specialize exclusively in the maintenance and repair of your BMW automobile & Mini Cooper. Our goal is to perform the service you have requested competently and quickly to achieve complete customer satisfaction. We specialize exclusively in the maintenance and repair of your German-engineered BMW automobile. Our goal is to perform the service you have requested competently and quickly to achieve complete customer satisfaction. Everything but the Body Work We have a full service shop and expert staff.

Reviews:

I`m writing this review for a ...

I`m writing this review for a female family member. She was instructed that the transfer case fluid in her `04 Chevy Silverado SS needed service. When she asked how much the service tech quoted her $69.99 in addition to the $120 oil change she originally went in for. The service tech then informed her that the fluid used for the transfer case was approximately $100 a quart and that if she were to take it to any... view more other service shop the cost would exceed $500. Feeling that she was being mislead she opted out of the service. After returning home she informed me of her experience and I decided to look into this $100 a quart transfer case fluid. I called the nearest Chevrolet dealership and explained what my sister had been told. Not only did the service department scoff at the idea of the price she had quoted they got a good laugh out of it. The fluid in question is AUTO-TRAK II Fluid (GM Part No. U.S. 12378508, in Canada 10953626). The parts counter person then informed me that I could purchase the fluid for $8.99 a quart and that they stock cases of it. Contrary to what the Xpress lube tech had told my sister (That the T-case fluid was very difficult to obtain). So to recap Texaco Xpress Lube has just lost a longtime customer and I will be sure to let as many people know that Texaco Xpress Lube uses high pressure tactics/misinformation and lies to "up sell". Come on Xpress lube.... its fine to offer more services but you guys don`t have to deceive customers especially women in order to make a sale.

Kennymp3 / 9/28/2011