Buckeye Nissan / Urbancrest, Ohio

Rating: ★

24 years in Business

New Car Dealers, Used Car Dealers

Address: 3820 Parkway Ln, Urbancrest

Postal code: 43026

Phone: (614) 771-2345

Everybody Goes Out To Millers! In Business For Over 60 Years

Used Cars & Trucks Motors, Transmissions, Body Parts, Supplies, Grills, Radiators, Alterators, Tires/Tubes, Doors, Bumpers, Heaters, Radios, Batteries, Wheels, Starters, Fenders, Warranty, Engine Rebuilding, Automobile Salvage

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Neighborhoods:

Northwest Columbus

Open hours:

Sales Hours Sun: 1200 - 1700, Mon-Thu: 0900 - 2100, Fri: 0900 - 1900, Sat: 0900 - 1800|Service Hours Sun: 0000 - 0000, Mon-Fri: 0730 - 1800, Sat: 0730 - 1500|Sales Hours Sun: 1200 - 1700, Mon-Thu: 1000 - 2000, Fri: 1000 - 1900, Sat: 0900 - 1800

Brands:

Nissan

Extra phones:

(614) 771-2364Service: (614) 771-2378

Reviews:

Rude. Pressure Tactics. Impersonal.

Our salesman, Don, was rude. He used pressure tactics. He was very impersonal. We don`t have to be friends, I know this is a business. I don`t expect special treatment. I do expect respect. Kindness. At least a ""hello, nice to meet you"" would be nice before you apply your pressure tactics. Avoid Buckeye if you can.

drewkora / 3/25/2011

Great Sales, shady service

I purchased a car there 5 months ago and it has died twice already. The first time (2 months post-purchase) they replaced the battery at a cost of $160. The second time it died I called them and spoke with Karl Davis, the Finance Manager (highest employee there since it was a Sunday) and he said to call Roadside Assistance for a tow and he`d have a rental waiting for me. However when I showed up with the tow truck an... view mored spoke with Karl he didn`t mention the rental. When I asked about it he said it wasn`t possible. He could not provide me any information on an authorized rental agency (needed approval PRIOR to rental in order for my SecurityPlus Vehicle Protection Plan to cover it). When I went to pick the car up they said they couldn`t figure out what was wrong with it and handed me a bill for $110. I asked to speak to the Service Manager, Dave Morris. Dave rattled off a list of 4-5 possible causes and said it would most likely not start again. I asked about the bill and he said since they couldn`t figure out what was wrong the SecurityPlus wouldn`t cover it. I asked him out of the 4-5 possible causes how many were covered under the service agreement. His response: all of them. After much debate he cut the bill in half. I took my car to Nissan/North in Worthington and talked to the service guy there. I told him what the car was doing and he informed me there was a known problem with a particular part on my car. He looked at it, confirmed the diagnosis, and repaired it. All covered under the service agreement. I told him about my experiences at Buckeye Nissan and he was shocked they told me they couldn`t figure it out and furthermore that they would charge me for the issues. I am never using the service at Buckeye Nissan again and will never recommend them to anyone I care about.

OSUStudent77 / 4/14/2010