Bobby Layman Cheverlot / Harrisburg, Ohio

Rating: ★

New Car Dealers

Address: 3900 W Broad St, Harrisburg

Postal code: 43228

Phone: (614) 275-0500

Reviews:

Rip off sales!!!!

My daughter in law bought a new car at bobby Layman. Almost a week and a half later they told her that the financing didn`t go through and she had to return the car, which she did. She asked for her down payment back, and they refused to give it to her, they said they were keeping it for the ""milage"" she used! They insist that that is in the paper work she signed, however they have failed to produce said paper. The... view more salesman, did everything to get her into a new car, when she actually wanted to buy a used car, then when they claim the financing fell through, they treated her awful.

Wow, it would have been much cheaper for her to rent a car! I would STRONLY reccommend to avoid this dealership at all costs!!!!!!!!!

lamplighter / 5/21/2012

Salesman Throws Temper Tantrum

I came dangerously close to buying a car from Bobby Layman Chevrolet. After 10 days (the allotted time on the contract to complete the sale) of waiting for their lender to verify my income and complete the financing, I contacted the salesman, Tom. When I informed him I was considering bringing the car back per my contractual right, he began screaming and cursing at me. He accused me of being everything he was duri... view moreng the sales process: deceptive, dishonest, manipulative, etc. I asked him to get my trade-in vehicle ready for pick up when I returned their car. The conversation ended when he yelled, ""I`m not going to f***king help you with anything"" and hung up on me. While completing the paperwork in the show room, I had the benefit of overhearing how the salesmen talk about their customers. Two of the salesmen were discussing how they were going to essentially ""punish"" a potential buyer by reducing the proposed trade-in value for not buying when promised. It is clear that the ""culture"" at Bobby Layman Chevrolet is one of taking advantage of buyers rather than helping them. There is no wrong in selling cars nor making a fair profit selling cars, but I advise anyone considering this dealership to steer clear and take your business elsewhere. P.S. While completing the paperwork, I asked if they had any coffee. I was escorted through the showroom to the service area and where my escort pointed to a coffee VENDING MACHINE. And when the salesman went to put gas in the vehicle, he came back with barely over half a tank... in an economy car. Lame.

robmacc / 10/17/2011

Stay away!

I bought my car there 3 months ago. I had to replace a tire immediately due to it having a flat spot in it; only $100, nothing to go crazy about. Today I find out not only are my brake pads worn (inevitably will happen) but all the rotors were bad, and all the calipers were bad (1 caliper was actually completely stuck to the rotor); $1000 brake job. Not happy at all. Mechanic pretty much confirmed to me that theres n... view moreo way that there wasnt signs of this 3 months ago. So I was sold a car with brakes that were a ticking time bomb. Not illegal by any means, but it should have been brought to my attention when I purchased it as is. Now I am just an unhappy customer that feels like he had one pulled over on him. I wont be back, nor will I refer anyone. *The above review was published on their Facebook page. Soon after posting, the guy who sold us our car called and was ranting and raving about the review. Completely unprofessional. Also, the review was deleted. Funny how we have called them multiple times since buying the car without ever getting a call back and when a truthful, bad review is posted, they`re calling to cuss you out. Stay far away from this place. They`re rude, unprofessional and obviously don`t care that much about their customers.

614kristaaa / 2/21/2011

BOBBY LAYMAN RIP OFF

I scheduled an appointment for my 2004 Trailblazer on Weds 9-8-2010 to have some service work done on Friday 9-10-2010 . I was told that they would and could get in first thing on friday morning and it would not be a problem. So I dropped it off at 5:30 AM in front of the garage door at the service department on Friday morning and my wife took me to work. We had`nt heard anything form them so we called around noon, o... view morenly to be told that they didn`t even get it in the shop yet. I get done at work at 2:30 pm and was told it should be done by then. Well at 1:30 Pm still have not got it into the shop ( said they were backed up)? Well the kicker is that they siad I was first on the list for Friday morning being that I scheduled so early through the week. HAHA what a joke!!! I will never go there for anything EVER AGAIN !! They LIE THEY TELL YOU ANYTHING TO GET YOU IN THE DOOR !!!! COMPLETE LIARS AND CHEATS. DON""T BUY ANYTHING FROM THEM OR HAVE ANY SERVICE DONE THERE YOU WILL BE SORRY!!!!

71 Nova SS / 9/10/2010

Do not trust Bobby Layman`s Used Cars

We purchased a 2005 Kia Sorento about 6 weeks ago. We liked the vehicle when we saw it but we noticed immediately that the interior of the vehicle was FILTHY and I wondered how they could sit a vehicle like this on the lot..obviously they didn`t even clean it but I thought if I could get a good deal, I wouldn`t complain. There was a spare flat tire sitting in the back end because the salesman claimed they couldn`t f... view moreigure out how to mount it underneath but literally two days after bringing it home, we took it to a tire shop closeby and got it patched and the guy mounted it underneath with no problem.

Then when we test drove it, we noticed a sound in the back end that we thought was the brakes going bad, so we mentioned it to the salesman, who even took it for a drive with us and he ""reassured"" us SEVERAL times that it was just rust on the brakes and it would all ware off after driving it a few times. He repeated OVER AND OVER AGAIN that they pay their mechanic $400 to inspect every used vehicle ""with a fine toothed comb"", so it wouldn`t make sense that they would miss something. Again, we`re thinking if we could get a good enough deal, and it was indeed bad brakes, we could fix it ourselves, since the vehicle was not under any warranty.

Well, we ended up getting what we thought was an excellent deal, so we bought it. We took it to our own personal mechanic the following week and found out that not only the brakes, but the Ring and Pinion is going bad. We had the brakes fixed but it will cost us over $1300 to have the ring and pinion fixed. Not only this but, the OIL WAS BLACK and the guy said the belts all needed replaced!! Our mechanic is very reliable and we saw for ourselves what he was talking about. Belts cost like $20-30, so how could the $400 inspector at Bobby Layman miss it the first place and not fix it? And shouldn`t an oil change be the first and most obvious thing to do?

My husband called up Bobby Layman and talked to the used car manager and explained what was going on and how upset we were over all of the repairs we had to do...especially since the salesman repeated that they pay the mechanic $400 to go over everything with a ""fine toothed comb"". So we took it back to their repair shop to have it looked at and guess what? They said we needed a ring and pinion!! How funny that all of the sudden they see it but they managed to look over it during their so called inspection the first time. BUT they were not going to pay for anything because the car was not under warranty and they would lose money if they fixed it. After talking with the manager for a while my husband was finally able to drain $400 out of him, in which the manager was not happy about and said that they would be losing their profit. Well WHAT ABOUT THE CUSTOMER? Look at how much money we are out of now. We cant afford $1300 for the ring and pinion, so we`re just screwed until we have the money and hope that nothing major will happen to our car.

I can say that most of the employees we dealt with were friendly, but that doesn`t make up for the fact that we are NOT satisfied AT ALL after our whole experience.

Bobby Layman has been around for years...they`re a reliable and honest company, right? WRONG!!!!!!

JaimJaim76 / 8/31/2009