Hidy Acura / Centerville, Ohio

Rating: ★

27 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 60 Loop Rd, Centerville

Postal code: 45459

Phone: (937) 435-5115

Complete Auto Body Service

C & C Bodyshop and Framework is a professional full service auto body shop that provides a wide variety of automobile services at very affordable rates. We have experienced I-Car and Hunter Alignment certified technicians who will make sure each and every vehicle is inspected thoroughly and receives the best care possible. * C & C Body shop is a family owned business with over 30 years of experience in the auto repair business, and we have always been dedicated to giving our customers the best service possible. * Amenities: 40 Years of Experience, I-Car, Hunter Alignment Certified

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service

Payment:

discover, master card, visa

Open hours:

Department Hours Mon 7:30AM - 7:00PM Tue 7:30AM - 7:00PM Wed 7:30AM - 7:00PM Thu 7:30AM - 7:00PM Fri 7:30AM - 6:00PM Sat 8:00AM - 3:00PM Sun Closed

Brands:

Acura

Extra phones:

(937) 528-1759

Reviews:

lemons

Possible title washing....remember huricane sandy.. BEWARE....FLOOD CARS

lemon69 / 5/11/2013

I purchased a 2011 Kia Rio wit...

I purchased a 2011 Kia Rio with 36,000 miles precisely 35 days ago. I have to say, the finance guy, Ted, was the best part of the whole experience. He was nice, understanding, and personable. I drove away that first day an extremely happy customer. The main issue started yesterday. The check engine light came on and the car startled to idle hard. There was a pronounced sputter in the engine and the longer I drove ... view moreit the worse it became. I purchased an extended warranty, etc. and I called the dealership to find out where I needed to take the car for repair. The receptionist told me to call back in the morning. As I work 60+ hours per week, I advised I really needed to have the problem resolved sooner, if at all possible. I was transferred to used sales, who advised me service was closed (it was Sunday) and I needed to find any ASE certified repair place. I looked online, and it turns out there aren`t any open on Sunday. I called back and asked if my warranty covered a rental car, and the salesman had to check and call me back, at which time he advised it did. I asked if I could drop off my car there and exchange it for a rental, so I`d have somthing to drive to work this morning. He again had to call me back, and that time he said no. I asked if there was anything else to be done, and his manager, Joe, called back. Through a rather lengthy conversation, Joe advised me I was being unreasonable and said &quot;let me spell it out for you. Service is closed.&quot; He said he told his wife to turn her gas cap more, and that my problem was probably a losse gas cap too. (My car only allows for a quarter turn on the gas cap and it locks. You can`t turn it more than that.) Finally, when it was clear all this guy was interested in was being completely condescending and rude, I agreed to bring the car to the dealership at 7:00 a.m., where he assured me I would be provided an exchange vehicle to drive and mine would be repaired. I made myself late for work in doing so, but I needed to get the problem handled. When I got there this morning, though, I was advised there were no cars available to give me. They said if I wanted to wait till 9:00, someone would come in who could approve giving me a used car from the lot, but nothing could be done before then. Otherwise, they said, i was welcome to seek out another Kia dealership. (There isn`t one within 15 miles.) I advised I was already late for work, having come out of my way to be there on their schedule, and the service rep said &quot;well, then maybe you should go there now.&quot; So I left. I called on my way to my office to speak with the general manager in what I believed to be a calm tone of voice, but that operator said if I continued to yell at her, she would not assist me. I apologized and tried again to explain the situation. She cut me off with &quot;well do you want the general manager to call you or not? He won`t be in till 9.&quot; I said I`d have to call him back, since I was pulling into work. When I did speak with him, he was incredibly disinterested and condescending, said he would call back but never did. Finally I got in touch with the service manager, who said basically I`d be better off looking somewhere else, because realistically they weren`t going to help. I guess at least he was honest... I will NEVER recommend this place to ANYONE. DO NOT GO THERE.

MTGoys / 9/18/2012