Interstate Ford / Beavercreek, Ohio

Rating: ★★★★★

Auto Repair & Service, New Car Dealers, Automobile Body Repairing & Painting

Address: 125 Alexandersville Rd, Beavercreek

Postal code: 45342

Phone: (888) 728-2282

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Reviews:

Interstate Ford does not believe in customer service

Absolutely, no service after the sale.

Less than a year ago I purchased a 2011 Fiesta from Interstate Ford. Since then, it has been in their service department for multiple issues, the most recent pertaining to the transmission. Like most people, I have a car because I rely on it to get to work. Well, my car has now been in their service department for over a week. They will not tell me when to expect it back... view more, or even whats wrong with it. They refuse to provide any customer service and would not even give me a loner car. Even their customer service manager would not return my phone call. Let me again stress, this car is less than a year old.

I would spend my hard earned money at a business that treats you like a person, not a paycheck. My advice, find your dream car at a place who will provide you good service -- even after they`ve received your money.

liakay / 1/18/2012

very nice

Lawrence was very nice and eager to answer all our questions. He was not pushey. THat I like very much. When I buy a new car again I hope Lawrence is still with you.

MartiniExpress / 8/5/2011

Great

Great Company!

mysvoboda3 / 8/4/2011

so helpful

I appreciate the way Interstate ford does business and want to be sure to acknowledge that all of the staff there has been so helpful throughout many years of providing service to my Ford vehicles

Candice7548 / 8/3/2011

Sales experience was excellent.

Sales experience was excellent.

anglea stueckler / 7/32/2011

Everything was excellent. It;s a killer for a middle age per

Everything was excellent. It;s a killer for a middle age person

jacqulyn klue / 7/28/2011

Excellent service.

Excellent service. I have had my five hundred serviced at Interstate and was very pleased with the service staff. It was an obvious choice to work with them for my new purchase

ellens rozzell / 7/27/2011

Everyone was great. Have already recommended Interstate

Everyone was great. Have already recommended Interstate to others. Thanks so much!

elizabetheselenes / 7/26/2011

I am very pleased with the service that we have received

I would like to let you know that I am very pleased with the service that we have received and thank Pete very much. It is not common these days but good service is very important and I just wanted to let you know and say - thanks.

Dilenius / 7/25/2011

was a great experience and certainly exceeded my expectation

I just wanted to let you know how grateful I am for the inspection your Quick Lane team did on my 2008 Mercury Mariner on. They brought an issue with the wheel bearing to my attention, in the left rear wheel. As it turns out, that area was recently repaired after an accident. I took it back to the body shop, and they confirmed that the part was faulty, and it was dangerous to be driving around with it. Had I gone ... view morewith just an oil change provider, I may not have known about the issue, which could have been very dangerous. Angie, the Quick Lane manager, should be used by Quick Lane as an example of excellent management. I was very impressed with her control of the techs and the fact that she was keeping people on schedule, as busy as it was. It was a great experience and certainly exceeded my expectations.

emiliasnawrot / 7/22/2011