Enger Auto Svc & Tire Ctr / Bainbridge Township, Ohio

Rating: ★

Auto Repair & Service, Tire Dealers, Brake Repair

Address: 3971 Mayfield Rd, Bainbridge-Township

Postal code: 44121

Phone: (216) 381-2300

Trust and confidence since 1957.

Because you need to TRUST who`s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Visit us today. Monro guarantees our customers the best price for a period of thirty (30) days after purchase. We match price before you buy. If a customer, prior to purchase, finds the equivalent quality parts, service and warranty for a lesser price from any approved automotive service retailer*, and has proof in the form of an advertisement or itemized written estimate, we will match it. We match prices for 30 days after. If a customer finds the equivalent quality parts, service and warranty for a lesser price after purchase from any approved automotive service retailer,* and has proof in the form of an advertisement or itemized written estimate, we will refund the difference. *Approved Automotive Service Retailer:Tuffy, Midas, Meineke, Sears, Firestone, Goodyear, Pep Boys, Car-X, Penske Auto Centers, any Regional or National Automotive Service Retailer or Auto Dealer.

Categories:

Tire Dealers, Auto Repair & Service, Brake Repair, Tire Changing Equipment, Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Oil & Lube, Automobile Accessories, Wheels

Payment:

visa, master card

Open hours:

Mon - Fri 7:30 am - 6:00 pmSat 7:30 am - 3:00 pmSun Closed

Reviews:

Passive aggression towards customers?

You be the judge.

I took my Wrangler in, to have the leaf springs replaced. I located my own leaf springs because I was informed that they are hard to find. I asked them to put them on.

It turns out I needed all the bushings, bolts and sleeves, too, so I began to hunt those hard to find items down as well. Over the next 3 days I returned to the shop with various and wrong products I found from the ver... view morey unreliable auto part stores like Murrays, Advance Auto and Autozone, all who cannot seem to get these parts for a common american car, like a Jeep!

So I eventually discovered the excellent Cleveland Spring company, who had all the parts I needed, on the 4th day I dropped off the parts and suggested to a guy at Enger that they get an account with CleveSpring, because they had my parts all along.

I was told that they did have an account, and the guy could not explain why the guys who had my jeep did not order the parts or tell me, day one, about CleveSpring!

They took much delight in seeing my exasperation attempting to locate these parts, as I returned to the shop with wrong parts countless times, when all along they knew where to get them.

If this is the sort of over-priced ""help"" you expect to receive from an auto repair company, well, then Enger is for you!

Hopefully I will get to pick up my Jeep today, I was originally quoted $139 to have this job done (Labor only, likely will take just over an hour, if that. Sounds like robbery to me) and we will see if that original agreement is still in place.

planetfall / 12/21/2007