Firestone Complete Auto Care / Secaucus, New Jersey

Rating: ★

Auto Repair & Service, Tire Dealers

Address: 2 Anderson Ave, Secaucus

Postal code: 7022

3 Shops, 1 Stop; Maintenance, Repairs and Tires since 1926.

Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more.

Reviews:

A NIGHTMARE where Freddy Kruger won`t even go!

It`s like taking your money and setting it on fire for no reason! Let me tell you guys something, I`ve lived in the area for many many years, and I have NEVER heard anything good about this place. Ever since I was in high school (98-01) I heard horror stories about this place. The people here will always try to sell you something that you don`t need, they`ll FIND something wrong with your car, and then they`ll try to... view more convince you that you need the work done to your car. I needed a simple tire plug. Since i`m somewhat ""Mechanically Inclined"" I took my tire off and found 1 tiny little hole. So I decided to set the record straight. Who knows, maybe things have changed by now. WRONG!!! I pull up, and actually roll the tire to the desk. I knew something was fishy, when the salesman is telling this female customer, which may I add, was by herself, that she needed a new tire since they found 3 nails in her tire! Not 1 or 2... 3!!! I was thinking, how on earth does someone get 3 nails in one tire, bad luck I thought to myself. Anyhow, since it was closing time, they asked if I could pick up the tire the following morning. I said sure, I noticed they charge about $21 and some change for a simple patch. I thought to myself, I guess they need to make money some how. This one mechanic comes out and starts to roll my tire into their little shop of horror, he stops and asked the salesman in Spanish if this was a new tire... Not for nothing, you`re the mechanic, and yes it was less than a week old. I must`ve caught a bad break in road and ran over a nail or something. Anyways, before the salesman could even answer him, I said yes it`s new. With being Italian, I understand a little spanish. The following day, I get the phone call that I need a new tire since they found 2 holes! Are you kidding me? Before I could say anything else, he said we`ll take care of you it`ll be about $180+ the other charges... it came out to $217!! I said, give me my tire back. I gave the tire to my brother-in-law, who works at a VW dealership, he said someone defiantly made the other hole, there`s no way in hell that this tire had 2 holes in it. Do yourself a favor, don`t waste your time. The reason this place is still around, cause they feed off the weak. Don`t be a victim!

ItalianHunk21 / 11/19/2011