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Mayo Auto Service / Piscataway, New Jersey

Rating: ★★★
36 years in Business
Auto Repair & Service, Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Inspection Stations & Services
Address: Piscataway
Postal code: 7701

Service is our best part.

It is the Mission of Advance Auto Parts to provide personal vehicle owners and enthusiasts with the vehicle related products and knowledge that fulfill their wants and needs at the right price. Our friendly, knowledgeable and professional staff will help inspire, educate and problem-solve for our customers. This will assist them in obtaining the appropriate accessories, diagnosing their vehicle operational problems and accomplishing their repair projects. And as a result, customers will love to shop at Advance Auto Parts Stores.

Categories:
Wheel Alignment-Frame & Axle Servicing-Automotive, Automobile Inspection Stations & Services, Auto Repair & Service, Brake Repair, Glass-Auto, Plate, Window, Etc, Automobile Diagnostic Service, Automobile Air Conditioning Equipment
Payment:
amex, discover, master card, visa
Services/Product offered:
Auto Glass
Glass
Radiators
Trucks
Wheel Alignments
Wiring
Open hours:
Mon - Fri 9:00 am - 5:00 pmSat - Sun Closed
Brands:
Audi, Bmw, Jaguar, Land Rover, Lexus, Mercedes Benz, Porsche, Saab, Volvo
Extra phones:
(732) 741-5825(732) 933-1671(732) 842-8471

Reviews:

-- Every one that works at May...
-- Every one that works at Mayo is absolutely wonderful. I have been a dedicated customer for years and they have always accommodated my every need. Speedy service, always fair priced, and by far the nicest shop I have ever been to. I encourage anyone who needs service on their car to use Mayo Auto Service. :)
PRECIOUSKARMA / 8/23/2011

terrible attitude and costumer service
In brief, Mayo auto services never contacted me regarding my car in the two weeks that it was there. I was always the one to call to inquire on the status of the vehicle, and from the first day I was subjected to rude representatives telling me that it is rediculous for me to beleive that I would have my vehicle seen that day without an appointment and with 37 vehicles ahead of me. Mayo`s diagnostic technicians also ... view moreleave at 4:00p everyday,and do not work on weekends, according to the staff. Of course I was not told this information when I called in that morning. After 4 days and a few more unfriendly phone interactions, I was finally informed that a diagnosis has been made. The invoice was faxed to me back in baltimore, MD, and the charges were 732.00.... 32.00 for parts, 700 for service. As I was aware that their policy was 95$ per hour for service, I called often to ask when they were working on the vehicle, but was not told until AFTER 6 hours of labor. Despite my fury regarding the charges, I choose to pay. Now the real problems began. Being an out-of-state customer (again never informed of this information when I brought the car there) I was denied the ability to pay by check or credit card. Furthermore, when I proposed that a relative pay on my behalf, as he lives 12mins from the shop and was a previous customer, i was first told that it was fine, and then 2 days later recieved a forward message saying: " management has decided that you [in particular] are only allowed to pay by cash in person, [for the reason being] because ` you cant trust us, we cant trust you` "... verbaetum.... I then had to drive 4 hours from baltimore to red bank to drop off 732.00 in cash, only to receive a functional vehicle with the speakers disconnected and an empty gas tank. Thank you Mayo for terrible and dishonest service.
soliel12 / 8/11/2009

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