Paragon Honda , Repair Service and Parts / Edgewater, New Jersey

Rating: ★★★

28 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 5702 Northern Blvd, Edgewater

Postal code: 11377

Phone: (718) 507-5374

Auto Repair & Service, New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Automobile Consultants, Clothing Stores, Automobile Accessories

discover, master card, visa, amex

Mon - Thu 9:00 am - 9:00 pmFri - Sat 9:00 am - 7:00 pmSun 11:00 am - 5:00 pm

Acura, Honda

(718) 507-5000(718) 730-1740(718) 507-3900(718) 392-8882(718) 639-2260

I had an okay experience. I just did not like how they took me through the whole experience and wait till im about to get my keys to run my credit. the price they gave me was a bit higher than what we negotiated.

shear1740288560 / 6/22/2012

If I could give 3.5 stars, I would. They have great selection of certified pre-owned cars. My salesperson, Sal, was very easy to work with and responsive to my calls/questions. The only thing that I didn`t like about the experience was that I had to wait in the dealership for an extended period of time almost every single time I went in. It probably amounted to 3 hours of sitting. However, I`m happy with my vehi... view morecle and with the service I received. -David Werho

davidw178354935 / 6/21/2012

the dealer could hire more mature salespeople, ones that keep appointment dates and times as a public priority. Public perception is important in car sales. in all places there are good and there are great sales people so i will not let it negatively impact my decisions. the service is brisk and effective in accepting your car or telling you that today is not a good day and you should come back later or another d... view moreay. The staff in service is much more consumer friendly than sales.I applaud them and give them all 5 Stars!!! the prices are somewhat high though! I would come back but there may be better dealerships!

fopclerk / 3/20/2012

I had been researching Honda CRVs online and found what appeared to be a great deal at Paragon Honda. I spoke with a woman named Jennifer, who set me up with an 11:00am appointment time to look at a specific CRV. It was exactly what we were looking for in terms of year, millage, etc... We get to the dealership at 10:55am and have to wait 25 minutes even though we had an appointment. The guy who was supposed to meet w... view moreith us didn`t show up. Then they couldn`t find the car we wanted! We walked around to their 3 lots (all blocks away from each other) and the car was no where to be found. We walked around for about 20 minutes. They said we could look at other cars, but each one they wanted to show us had worse millage and was more expensive. They claimed to have the car - but still could not locate it. All they wanted to do was to discuss price - but then said they wouldn`t take an offers lower than what the car was. They said the car was at the lowest possible price listed and had no room for negation. What kind of dealership has NO ROOM for negotiation? They were obnoxious and unfriendly. We really wanted to work something out, but they seemed unable to budge. If they knew we were coming (since I made an appointment) one would think the car would be readily available to drive! I would stay away from this dealership if I were you.

erantz2 / 2/26/2012

I used this guys for my wife`s Honda the last 6 years. They are not so bad as the others reviewers are saying, but on the other hand they are not good either. The average time for a service is long, and the prices are not so ""friendly"" either. Even that they know me, they keep asking me each time the same things like being there for the first time. In any case, i suggest if you look for a Honda service near Qu... view moreeens search better.

larrymension / 2/21/2012

Worse experience in car buying I ever had! Sales Professional Miguel Arias was friendly enough and knew the product well. I went there to buy a 2012 Honda Pilot EX-L. We test drove the vehicle and returned to the dealership. That`s when everything else went south! Miguel first tried to price gouge me by giving me a True Market Value price that was well above the MSRP price. When we eventually got down to a reasonable... view more level which was well higher than the quote I got from them over the phone. We then talked trade-in. My car was taken for about 1 hour. Miguel came back and try to low ball me offering $500 on a vehicle with a trade-in valued of up to $4500. My wife who was with me had to laugh. I told him I wanted $2500 which was to me, reasonable for a vehicle in excellent condition and very low mileage. I said I would sell the car myself forget trade-in. We agreed on a price. I was going to put $1000 down on a credit card and bring in a cashiers check at the end of the week for the balance. The next horrid event was when he tells me that I had to take the vehicle on the spot. The reason I was told was that someone else offered to buy the vehicle at a higher price than me who was coming in the next day. Perplexed, I asked if this person put a down payment and the answer given was No, but we have to take the vehicle out of inventory and get it off the lot. I was told I can take the car now and come back with the balance at the end of the week. Scratching my head, I reluctantly agreed while I thought about how to get two vehicles back home. Then I was given papers to fill out while he goes to swipe my credit card. Low and behold it`s a credit/finance application. I said all throughout this ordeal and he knew that I was paying cash for the vehicle. His explanation was how can they trust me to come back if they don`t do a credit check and finance. I told Miguel that I did not want to take possession of the vehicle. I was giving THEM a $1000 deposit. I asked for my credit card back then left. Next day in the evening got a call from Miguel that the other deal fell through and when can I come in to pay for MY vehicle. I told him I would not buy a vehicle from Paragon Honda if they were the only dealer in New York. Their tactics were unscrupulous to say the least. While I understand the need to make a profit. The need to lie and try to take advantage is unprofessional and unnecessary,

ConradR / 1/21/2012

have been dealing with Paragon Honda since 2008 and have found them to be the best Honda dealership for my needs. The trio of Richard Perez who sold me my cars, Ariel Munoz who is his manager and gave me the right prices and Richard`s brother Angel Perez who did all the financing for my vehicles are the best that there are when it comes to selling cars. I would definitely recommend anyone anywhere to come on down to ... view moreParagon Honda to purchase anyone of their vehicles. I would never go to another dealership to buy a car unless it`s Paragon Honda.

Mr and Mrs Bulent M. Ermendi Jr.

BulentE809 / 12/30/2011

Excellent service.Very professional and efficient staff. That was why I returned to Paragon when I decided to get a new car, my second from Paragon Honda. I tried other dealers and was given the generic treatment by dealers who treated you as second class citizens when you try to ask `too many questions"". On my recent trip to Paragon the minute I walked through the door I was greeted by a friendly `hello how can ... view moreI help you today"". This was from sales consultant Jose Aybar. This was very refreshing as I had just left a dealership where I walked around the show room for 35 minutes and no one paid attention or came to offer their help.Not unitl I physically sought someone out they just passed me looking at cars without saying a word. The color of the car I wanted was not available at the time but Jose tried his best and called me with the good news later that they were able to get that color.
I convinced my sister to purchase her car at Paragon years ago and I am trying again to convince her to go and see Jose.He makes everything seem soooo easy.Thanks Jose Aybar , Sales Consultant , Ariel Munoz, Sales Manager,and Paragon. Keep up the good work. Thanks a million.

Beryl S / 12/21/2011

So I left my 2008 Accord at Paragon cause they were going to fix a few things. I ended getting a ticket while the car was in their hands. I went to see Joe Carusone (Manager) who after acknowledging that it was their fault gave me his word that the ticket would be paid for by them. Shook my hand and all. To me, giving me your word and then shaking on it means alot. Joey Buddy you ain`t a man to me. A man keeps ... view morehis word. Hope the $125.00 was worth it. - George Mantilla.

Geo11385 / 11/23/2011

I have been very happy with the service I have received at Paragon Honda.

I bought my Civic there in 06. I use their service center for maintenance. The service is quick, friendly and the price is fair.

I recently took my Civic into Paragon Honda to check out my low transmission fluid. They were great - fast and cheap.

Volkan Akkurt / 11/8/2011

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