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Nevada Auto Diagnostics-Express Smog / Sun Valley, Nevada

Rating: ★★★
Auto Repair & Service, Automobile Parts & Supplies, Emissions Inspection Stations
Address: 2050 Kietzke Ln, Sun-Valley
Postal code: 89502
Phone: (775) 825-7664

O?ˆ™Reilly Auto Parts and CSK Auto - offering the best combination of inventory, availability, quality and service at the most competitive prices. Better Parts?ˆ¦Better Prices, Everyday!

O`Reilly Auto Parts, now combined with CSK Auto, is the third largest auto parts retailer in the US. The combination of O`Reilly`s midwestern and southeastern foothold, along with CSK`s dominance in the western US, has created a stronger,

Reviews:

I have had nothing but problems with my 2005 ford f 250 for about 2 years. Ive spent over $4000.00 at different so called diesel repair shops(including the ford dealer) trying to keep it on the road this year. Still didn`t work. Until these guys at Nevada Auto Diagnostics got a hold of it. I have traveled over 11,000 miles pulling my 10,000 pound travel trailer with no problems. These guys not only found my prob... view morelem they told me how to prevent the problem from happening again. Thanks guys.
travelerb / 6/31/2013

These guys are awesome! Took my Nissan Altima in to have a censor changed and even though it took longer than they originally thought and was more of a pain, these guys accepted the challenge and did not charge extra for the longer time when they could have so easily. They did not stop until the problem was fixed and now my Nissan is back to running smoothly and purring like a kitten. Everyone here was very profess... view moreional and kept me up to date as to what was taking so long. All the guys here are very professional and on top of everything. Thank you to Bernie and his team for providing excellent customer service and fixing the problem. I would recommend them to anyone. They also warranty all of their work when most shops won`t. You guys rock!
jamie.galvan.7 / 6/27/2013

Good People
Went in to Nevada Auto today to get a smog, the guys there friendly , quick and very professional. Was in and out in no time at all, and come to find out they saved me a trip to the dmv , they told me I could do my registration there too. So I did. Thanks guys your the best!
tbikerman / 4/11/2013

Need you ask?
If you haven`t been to this shop, you should visit it yourself. Don`t believe the complainers and whiner`s who have nothing better to do than try to bash a good buisness. So don`t take the bashers word for it and check it out yourself, you won`t regret it. Best choice we ever made. We have had nothing but good experiences at Nevada Auto Diagnostics, very friendly and hard working guys. More than fair on all thier... view more services. Great place!
lldvll / 4/4/2013

Called up to schedule a diesel smog was
Called up to schedule a diesel smog was told it was around 40 dollars +,where as sierra diesel injection on Mill St charges 35 bucks, not to mention the person who answered the phone said thanks for calling nevada.... I was confused, I didn`t know if I had called the state or this high priced repair shop.
JadeB844 / 6/8/2012

What did you expect??
Mabeye I`m confused,

When I walk into a mechanic shop I dont usually expect my own personal pillow fluffer and a bottled water. Its a shop so I expect men, dirt, tools, and no nonsense additudes. I would be a little perturbed if I was the owner and I was having a coverstion with my employee while a customer was evesdropping. They have always been fair and reasonably priced to me. Then again I didnt expect anyo... view morene to escort me to the first class section of the shops waiting room.

Respectfully,
J. Santos
Jscandy / 10/17/2011

Embarrassment of a shop.
I took my new truck in to get a smog check (used truck, but new to me) and it failed because of not having a catalytic converter. Its a diesel and seems to be common that guys that dont smog their trucks remove as many restrictions in the exhaust as possible, I know this, but didn`t realize my new rig didnt have one. I obey the law and wanted to get it fixed and move on.

Well, the owner was completely rude an... view mored stated he should turn me in for a $2000 fine for removing the catalytic converter. It was pretty obvious the truck was new to me, but he didnt care. I asked for a quote to get the truck fixed....I recieved a piece of paper that included two line items: parts = $520 labor = $250

The total came out to $827 after taxes plus I would have to pay again for another smog check once the work was complete. I asked for something with a little more detail as this seemed pretty steep for just replacing a catalytic converter. The owner scoffed at me and said that was the best he could do until he had the truck in the air and was performing the work and he couldnt guarantee there wouldnt be any unforseen aditional costs since it had a custom exhaust system. So the estimate was pretty useless in my opinion.

Well, I am fairly mechanical so I decided to price out the parts myself. A quick tip to to summitracing, I bought a high flow 4"" catalytic converter and exhaust clamps for $293. Within literally 24 minutes of getting home, I had a sawzall, cut my exhaust, and installed the new catalytic converter. It was WAY too easy. The next day took it to Sierra Diesel Injection and told them my story. They looked at my truck and said it looked good and then they performed my smog check. Passed with flying colors. So I asked them what it would have cost for them to fix the truck....$465. Thats almost half what Nevada Auto Diagnostics ""quote"" was.

What a joke of buisness. Poor customer service and looking to screw their customers with rediculus prices. There are a lot of good mechanics in Reno looking to earn your buisness. Take your vehicle somewhere else.
jeeper5545 / 8/2/2011

Reno`s Rip-Off Garage
Stay as far away as possible! These guys will steal you blind if given half a chance! They pull vacuum hoses, replace working parts with old used parts, cut fan belts, and use every high pressure technique in the book. They are currently under investigation by the City of Reno and the Nevada Department of Motor Vehicles for ripping off customers to the tune of thousands of dollars. Do yourself a favor and take yo... view moreur car to a good garage. You`ll be saved lots of money and a huge hassle.
Sandman661 / 6/21/2011

EXTREMELY SATISFIED
I HAVE BEEN TO PLENTY OF AUTO REPAIR SHOPS--BUT NONE LIKE THIS ONE , THE SERVICE WAS GREAT, EMPLOYEES WERE FRIENDLY, AND THE PRICES WERE MORE THAN REASONABLE. THEY WENT WAY OUT OF THERE WAY TO MAKE A BAD SITUATION --(GOOD)! AND BY THE WAY , THEY DID A FANTASTIC JOB! THANKS GUYS, MY BUISNESS IS YOURS FROM HERE OUT.
lildvll / 11/17/2010

The worst service in Reno
I arrived and was never greeted just asked bluntly, ""you here for a diesel smog"", I said yes, he grabbed the registration card out of my hand and walked away. He told me to get my wife out of the car. I guess this was the owner because while my wife and i were sitting in the dirty waiting room he was talking to another employee about taking a fellow employee out back and beating him up. The owner was rude the w... view morehole time and even told me not to move my registration card when i went to get it back from the front desk. If you want the worst service in reno and the highest prices go to this place. terrible!!!
g11fra / 11/3/2010

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