Ford Country / North Las Vegas, Nevada

Rating: ★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 280 N Gibson Rd, North-Las-Vegas

Postal code: 89014

Phone: (702) 666-0896

Everything we do is driven by you!

Ford Country..........who are we? Ford Country is the latest culmination of over 80 years of Ford Motor Company experience by the Ackerman family. The owner, Gary Ackerman, is a third generation Ford dealer that has lived in Las Vegas since 1955 and dreamed of building his own version of what a Ford store should be since he was a boy. Our Environment One of the many things we have tried to do is create an environment that makes our guests feel truly comfortable when they visit. Most car dealerships are designed around what works best for the dealer and we wanted to design a store that worked best for our customers. Some of the different things we have done are Mustang Sally?ˆ™s Diner, the only, full service, restaurant in a dealership in Nevada. The Diner serves our many customers as well as employees, both from Ford Country and other dealerships at the Valley Automall. Customers can take a break in the Diner while shopping for a new vehicle, getting theirs serviced or if they are just in the neighborhood. Its unique, 60?ˆ™s style, diner atmosphere is a real favorite with our customers and their families. Our Showroom Our open showroom concept is another area where we listened to our customers. All of our sales are done in a large, open showroom setting, using round tables and no offices with doors. Our guests are never made to feel like they are ?ˆ?trapped?ˆ? and can come and go at their leisure. Our business offices have traditional settings to offer privacy when credit issues are being discussed. Our Service Our award winning service area is fronted by our famous Quick Lane department. Our clients can bring their vehicles in for routine maintenance and oil changes, with no appointment and never have to put their vehicle in the main shop. We can change their oil, rotate their tires, and complete an entire vehicle inspection in about 30 minutes, right in the service drive. Our parts boutique, accessories department, service department observation deck, and indoor, climate controlled, delivery center are more proof that Ford Country really is a different kind of automotive experience. Our Staff However, the biggest difference isn?ˆ™t found in the building or the 17 acres of vehicles we have on display, the biggest difference is our staff. At Ford Country you will find an entire staff of people that are highly trained and motivated to make each and every customer feel like they have found a home in the auto industry. We understand how difficult buying a new vehicle can be and we want to make sure that Ford Country is the place that you not only want to do business with but that you will want to send your friends and family too. So come down and meet us and we are sure you will discover why we say that,?ˆ?Everything we do is driven by you?ˆ?.We offer?ˆ? Complete line of new Ford cars, trucks, SUVs and crossovers?ˆ? Expansive pre-owned vehicle selection?ˆ? Mustang Sally?ˆ™s Diner?ˆ? ?ˆ?Quick Lane?ˆ? no-appointment oil changes and routine maintenance?ˆ? Parts & accessories shopThe biggest contribution to our service is, of course, our staff. Every member is highly trained and eager to make each customer feel like they?ˆ™re at home. We go the extra mile to help you come to the most informed decision on your new purchase as possible, without pressure!Call or come by today to experience the real deal in a dealership!

Reviews:

My service advisor Charlie is spectacular! He`s a great guy with a great attitude. He is top notch and the reason I continue to take my car to Ford Country for service work.

DarlenePa3 / 5/32/2013

The service here was great I really like the advisors I have dealt with multiple people in the service department it always seems consistent.

DoloresFo3 / 2/29/2013

It was a good from the service manager down thanks for the help with my F150 the other dealer could not fix the issue.

ErinMa8 / 2/16/2013

I was very satisfied, everyone was helpful and the service was great. Would definitely recommend to others.

TylerGr3 / 2/11/2013

Ford Country has gone the way of all Ford dealerships. The Service Writers would rather talk on the phone for hours and completely ignore drive in customers. They have a contact number on Yellow Pages. com, but when you call that number you get a recording that states you are going to be recorded then the phone hangs up. To get a Service Writer your need to wave a $100.00 bill. Service jobs that other garages charge ... view morenothing for, Ford charges $75.00. I have reported these problems to Ford Country and they obviously don`t give a damn about customers they never attempted to contact me. If you want service or a new car, do yourself a favor and stay far away from Ford Country. I have a Ford now and it will be my last one!

Skip.Old.Navy / 1/14/2013

I like how I am treated by the employees. Everyone seems like they have been doing it for years and there are very friendly they always seem very fair on the service prices.

SarahHe6 / 1/13/2013

The people are nice the servic...

The people are nice the service is great the facility is clean and nice and everyone is helpful you have a customer for life!

CarlaWa5 / 1/5/2013

Neal really took it over the e...

Neal really took it over the edge. if it wasnt for him i wouldnt of picked ford country but i sure glad i did I am completely satisfied with my new vehicle!

RoyCa4 / 12/19/2012

If your going there to get you...

If your going there to get your car serviced, DON`T!! RUN FOREST RUN!!! My local Ford dealer who I have done business with for years was astonished at the charges and services for a 30K maintenance. The Henderson service manager stated they don`t go by the regular Ford recommended service and go by the severe service. Even when I moved it up to severe service. Well see for yourself. Don`t take my word for i... view moret go and validate for yourself. https://owner.ford.com/servlet/ContentServer?pagename=Owner%2FPage%2FMaintCalProcessPage&CurrMileageChanged=Y&ActionID=1&configId=50224&CurrMileage=30000&eMileageType=Year&EstDailyMileage=10000&MaintInterval=-4&Fuel=Gasoline&Drivetrain=RWD&EngineDisplacement=5.4+L&Transmission=Manual&Cylinders=8 2008 F150 5.4L 10K annual, Dusty road Update 2008 Ford F-150 Current Estimated Mileage: 30,000 Average Mileage: 10,000 per Year Driving Conditions: Severe I don`t see a $130 radiator flush or a $150 Transmission fluid replacement. Oh and they threw in a nice $100 charge for the 30K check engine light, said it was a loose wire. 30,000 Mile Service Schedule Replace fuel filter Perform multi-point inspection Inspect and lubricate all non-sealed steering linkage,ball joints,suspension joints,half and drive-shafts and u-joints Inspect brake pads/shoes/rotors/drums, brake lines and hoses, and parking brake system Inspect complete exhaust system and heat shields Inspect cooling system and hoses Replace engine air filter Change engine oil and replace oil filter (See Owners manual for time based oil change intervals) Rotate and inspect tires; check wheel end play and turning noise

MomoSteve / 11/19/2011