Fields Chrysler Jeep Dodge Northfield / Northfield, Illinois

Rating: ★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 670 W Frontage Rd, Northfield

Postal code: 60093

Phone: (224) 765-5020

Stick With The Specialists

Fields Chrysler Dodge Jeep is an automobile dealership that offers a range of new and pre-owned cars, trucks and sport utility vehicles. It offers a variety of models from Dodge that includes the Avenger, Caliber, Challenger, Charger, Durango, Grand Caravan, Journey, Ram and Nitro. The dealership s new inventory also offers vehicles from Chrysler, such as the Aspen, Pacifica, PT Cruiser, Sebring and Town & Country. Fields Chrysler Dodge Jeep has a pre-owned inventory that features vehicles from various makes, such as Ford, Honda, Jeep, Lexus, Toyota and Volkswagen. It has a parts and service department that offers automobile repair and maintenance services. The dealership additionally has a finance department that provides various lending options through third-party financial institutions. Fields Chrysler Dodge Jeep is a member of Fields Auto Group, which operates more than 25 franchises at over 20 locations and serves customers in Florida, Illinois, Wisconsin and British Columbia.

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service

Payment:

master card, visa, cash, check, debit, discover

Open hours:

Mon - Thu 9:00 am - 9:00 pmFri 9:00 am - 8:00 pmSat 9:00 am - 6:00 pm

Brands:

Chrysler, Dodge, Jeep, Ram, Sebring

Extra phones:

(847) 784-1701(847) 446-5100(224) 616-5636

Languages:

English

Reviews:

This dealership is the most un...

This dealership is the most unprofessional place I have ever dealt with in my life. This past weekend my 2004 Jeep Grand Cherokee was flooded. I called to make an appointment on Monday July 25th to repair the damage and the dealership (Fields Jeep Northfield, IL) said that they were very backed up and could not see me until Thursday July 28th. When I brought my car in at my scheduled appointment time I was told by th... view moree service rep that my car "might not even be looked at today." I was confused because I had made an appointment and told her that I just wanted to get an estimate of the damage. I called to check the status of my car 4 and a half hours later and the service rep. told me that my car was JUST starting to be looked at by the technician. I told the service rep that I needed my car and she became very agitated with me and was extremely rude and offered me no alternatives or solutions to the problem. Just a month ago, I had brought my car in for services and experienced the same type of attitude from the service staff and frankly, I am nervous and scared every time I have to talk to anyone from this dealership. The general manager actually told me to take my car somewhere else. If you enjoy the extremely terrible customer service, and a dealership that you can never rely on fields jeep is perfect for you!

ChristeeMarie / 7/30/2011