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Land Rover Hoffman Estates / Des Plaines, Illinois

Rating: ★★★★
New Car Dealers
Address: 1051 W Higgins Rd, Des-Plaines
Postal code: 60169
Phone: (888) 807-7598

Quality Automotive Parts, Service and Repairs.

We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Reviews:

Way to busy?ˆ¦
He was very nice but was rushing around because he was so busy. It appeared that the service dept had over booked for that day. Even though they had promised a loaner, none were available for me. The service adviser could not provide good customer service because he had so much to do. I would have rather waited for another day when the service department had their act together.
silvi26 / 5/9/2011

The whole deal from start to f...
The whole deal from start to finish was easy and pressure free from your typical salesman. I enjoyed who worked with me there and I`ve had bad credit and they still helped me get a car... I`m more than pleased. We enjoyed our time spent and feel really good about our purchase.
bernika / 5/5/2011

Good job
We had a problem on the way to our service appointment, so we had to reschedule our appointment time. The service department did a good job with the rescheduling process.
Morgan14 / 4/12/2011

Exceptional!
Bill Jacobs Land Rover was great. They understood what needed to be fixed and had the car turned around back to me in no time. Truly exceptional (as the new survey puts it)!
Robbins11 / 3/30/2011

Very thorough!
They were very thorough telling me about the car, showing me around the dealership and letting me know the continuing services Bill Jacobs offers. In addition, after the sale I was contacted multiple ways (email, mail, phone) so I had ample contact information if I was to have additional questions.
tayala23 / 3/19/2011

Excellent group!
Excellent guys working the desk. They were terrific to work with. They know how much I love my car and they make sure I am super happy. Thanks Bill Jacobs LR!
YvonneSlater / 3/12/2011

Great Establishment
Excellent guys working within this Bill Jacobs Group. They are compassionate, professional people that go out of their way to make you feel special and get you the best deal.
madeleinev / 3/8/2011

Customer satisfaction!
I really enjoyed working with the enthusiastic and energetic staff at Bill Jacobs. They have really great customer service which results in great customer satisfaction!
bonniekirk / 3/3/2011

Thank you!
Thank you for your concern and commitment to your customer. When a company prides itself on customer experience it ALWAYS shows!
carierossi / 2/25/2011

Happy buyer!
I am very satisfied with his service. Bill Jacobs Land Rover of Hoffman has the nicest and most genuine service rep I have come across in a very long time. Everyone was very willing to go above and beyond for my needs.
handymars / 2/24/2011

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