Pep Boys Auto Parts & Service / Micanopy, Florida

Rating: ★

Automobile Parts & Supplies, Automobile Accessories, Tire Dealers

Address: 7725 W Newberry Rd, Micanopy

Postal code: 32606

Phone: (352) 332-6003

Pep Boys Does Everything For Less

Pep Boys retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Reviews:

Uneducated staff

I am a 21 year old female with a `98 mustang GT. Rear end Cobra conversion kit, having a gas leak issue. Made a stop at this location to get some price quotes on the parts needed for repair. No one on staff knew what a filler neck is, and I had to explain it to them. They were also not aware that this particular year make had a two part tank and filler neck, not a molded one. When they finally understood, they couldn... view moret even find the part I needed. And they were extremely rude to top it all off. Guarenteed I will never go back!

bking730 / 8/14/2011

Rip-Off

I have had multiple bad experiences with Pep Boys. I went to have my A/C fixed and advised them not to go ahead with repairs unless they were SURE they could fix the problem (with A/C there could be many leaks or problems and fixing just one doesn`t always make a difference). They assured me they knew exactly what they were doing, did $300 worth of repairs, which lasted about 2 hours until the refrigerant leaked ou... view moret. When I went back to complain, they actually told me that `sometimes in life you just get screwed.` Another time they had told me it would cost $350 to fix a power window, but I went to the dealer for a second opinion, and the dealer said it was simply a $15 gear that had gotten jammed - they also noted that there was no indication the door panel had ever been removed, meaning Pep Boys just gave me a bogus price without ever even checking - PLUS they charged me for the estimate! I know several other people who feel they`ve been taken advantage of and one ex-employee who (of course this is hearsay only) said they would never take their own car there because they know how bad the service is. Avoid at all costs.

Punkrock666 / 11/26/2007