Ed Morse Pontiac Sawgrass / Davie, Florida

Rating: ★★

14 years in Business

New Car Dealers, Used Car Dealers

Address: 14401 W Sunrise Blvd, Davie

Postal code: 33323

Phone: (954) 835-6900

"When you want it done fast and done right the first time."

General Auto & Truck Repair Including Engine Rebuilding & Fleet Maintenance.

Categories:

New Car Dealers, Used Car Dealers

Payment:

discover, master card, visa

Open hours:

Monday 9:00 AM - 9:00 PM, Tuesday 9:00 AM - 9:00 PM, Wednesday 9:00 AM - 9:00 PM, Thursday 9:00 AM - 9:00 PM, Friday 9:00 AM - 8:00 PM, Saturday 9:00 AM - 6:00 PM, Sunday 12:00 PM - 6:00 PM

Brands:

Buick, CTS, Cadillac, Canyon, Chevrolet, Colorado, Corvette, Enclave, Envoy, Equinox, Escalade, Gmc, Impala, LaCrosse, Malibu, Sierra, Silverado, Suburban, Tahoe, Yukon

Reviews:

This is the worse customer ser...

This is the worse customer service I have ever had trying to purchase a vehicle. Not only was customer service and integrity lacking. The owner happen to even be in on this non professionalism. He tried to intimidate me...this was funny....all 5`5" if him. I am 6`2 btw! He tells me his business in business to sell cars and for me to come back the next day. They have no follow through or professional ethics. STAY... view more AWAY FROM THESE PEOPLE!!!

HERCULES98 / 2/14/2012

The Worse Customer Service eve!!!

This was by far the worse service I have ever experienced and being that an owner of a company was involved in this mockery of customer service is even more disheartening. You guys have a long way to go in professionalism. Good luck and God Bless.

Hercules98 / 2/13/2012

Read this and run away!!!

I put a deposit on a car for my new business (so i was told) to hold a car and they sold it for a better deal behind my back. Its not the fact that they sold it that bothers me, its simply the lack of business standards and ethics that the car business already has a negative connotation for and this dealership is clearly no exception to the rule. Lies from the sales woman, lies from the finance department, lies from... view more the random employes when asking for an update. Just enough lies and avoidance to hold me over while they worked a deal and sold it behind my back for an extra grand or two. Heres a sample of what you will soon be dealing with via text. me:Hi SALES ASSOCIATE, just checking in. them: We will call you tomorrow ok them: We might be able to work something out. But Wat about the trade me: what about it? I would expect the you would honor the same deal as last friday seeming that I have a deposit on the car of 500. them: Don`t worry I didn`t charge your card hun them:I have to see if the car doesn`t sell Someone is buying it for 19. Couldn`t save it. You know how that goes me:no i don`t know; that`s ridiculous them: My manager was hanging on to it them: Don`t worry we got more cars like that. Same. My manager said straw purchase and couldn`t take deposit Ok. And the trade on your name. me: No, I want to speak to the manager and understand how the car will be sold when YOU took a 500 dollar deposit. Its not a straw purchase, CO BORROWER is an owner on the articles of incorporation as well. Them: I asked. And my manager said I can`t take deposit on used car. But I was hiding it until someone found it. Ok. I tried ...and the BS continues. Lies and deceit...Ed Morse Sunrise Oh yeah I drove near 200 miles for the car. Happy Holidays

jasonstraka / 12/22/2011

Poor Communications

I took my car in on Saturday, 03/21/10 for some mechanical and ndbody work. I was told I would have the estimate on the body work by Monday. No word on Monday, Tuesday, Wednesday, or today. I have called three times today. This last called was told could be even put through to the voice mail, of which I had left two time before today. I have only partial information regarding the mechancial work. I have not received... view more any call today. I presume Customer Service and Satisfaction ranks lowest on your organziation`s list of priority.

watg4lsg / 3/26/2010

Go through the Internet Department...Excellent!!!

I just my new Malibu from this dealer?s Internet Department and what a Phenomenal buying experience it was. I submitted my inquiry and got an immediate response. I called my Internet Sales Rep and he mentioned that they try to work by appointment due to the fact that they will have my car cleaned, gassed and ready for an immediate test drive upon my arrival, they did just that. When I arrived my car was cleaned and w... view moreaiting for me to test-drive it. I drove the vehicle, came back inside and found that the Internet Sales Manager had just about all of my paperwork filled out and got me through the entire process very quickly as I requested.

I would highly recommend this dealer?s Internet Department; they completely changed my view on buying a car. Great job!!!!

GregLarson / 2/16/2008