Chrysler Jeep Dodge of White Plains / Cos Cob, Connecticut

Rating: ★★★★

12 years in Business

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 70 Westchester Avenue, Cos-Cob

Postal code: 10601

Phone: (914) 946-2600

Committed to Earning Your Trust

White Plains Chrysler Jeep Dodge is an Elite Five Star Dealership and we are proud to say we attained our rating faster than any other dealership in the Tri-state area.

Categories:

New Car Dealers, Used Car Dealers, Auto Repair & Service

Payment:

all major credit cards, financing available, check, debit

Services/Product offered:

New Car Sales, Pre-owned Cars, Used Car Sales, Automobile Leasing, Automobile Service, Automotive Maintenance

Open hours:

Mon - Thu 9:00 am - 8:00 pmFri - Sat 9:00 am - 6:00 pmSun 10:00 am - 5:00 pm

Brands:

Chrysler Dealer, Dodge Dealer, Jeep Dealer

Amenities:

Five Star Dealership

Associations:

Elite 5 Star Dealership

Languages:

English

Reviews:

I bought a 2011 certified used jeep grand cherokee from this dealer on 12/28/12 with 23,000 miles. After 4 months and 9,000 miles brought in for a vibration in the car, rattle in sunroof and oil change. Was told i needed 2 front new tires, wheel balance, 4 wheel alignment and all 4 new brakes and rotors. Spent $1,400. Picked up truck and drove down the street and not 1 issue was fixed. Brought back next day and was t... view moreold by Juan " oh we never balanced the REAR tires". Then i was charged an additional $30.00 for that service. Got in the car, tapped the sunroof and rattle was still there (to give a little credit they did try to fix by the grease finger prints on the headliner) drove car down the block and had exact same vibration. Brought back to dealer. 2 days later i was told " we found you have a bent wheel, we did special balancing ( road force ), had a technition come in and calibrate the machine and now its 90% fixed. If you want 100% a new wheel will cost $400." i said put the spare on before i spend $ on the wheel. Juan said " you wont notice it, its good, we test drove". Drove it and had the same vibration. Filed a complaint with chrysler and after the 4th time bringing it in, i finally got to test drive with the head technition. He felt it and said it was bad. In 2 more trips back they replaced the drive shaft, front differential and 2 or 3 of the new tires because they were "defective". After all these trips ( lost count ) problem could not be fixed. The dealer made no real effort to fix or take resposability. They just threw parts in. And the response i got from the " Jeep resolution team " was...quote " Well you bought a used car, what do you want us to do?". I ended up trading car to another dealer for a huge financial loss. Stay away.

antgall / 5/16/2013

Our salesman Guy Forgione was ...

Our salesman Guy Forgione was excellent! Very patient and clear with his explanations! We highly recommend him!

NicholasHowe / 11/2/2012

Rena is a very great person an...

Rena is a very great person and a great help. I would definitely recommend White Plains Chrysler to a friend. Thanks Rena!

MaryCovey / 10/28/2012

BEST CAR DEALER AND SERVICE CE...

BEST CAR DEALER AND SERVICE CENTER IN THE WORLD!!!! EVERYONE IS ALWAYS EXCELLENT!!!

SkyeCollier / 10/23/2012

I`ve had great service here si...

I`ve had great service here since 1968. Great experience that I would recommend.

NathanHobbs / 10/18/2012

Superb service and integrity!

Rina is the best ever, always meets and exceeds my expectations, and has my total customer loyalty. You are quite fortunate to have such a professional and dedicated employee such as Rina. Her service and integrity are superb!

MargitLorkowskif2592 / 8/9/2012

We like Guy so much that we br...

We like Guy so much that we broke our car to get a new one. We don`t even bother to look anywhere else. We love you Guy.

mariatucker767 / 7/2/2012

Editorial review from Citysearch

Went very smoothly. Staff was very knowlegable and efficient. Would you come back to the dealer?: Yes!

tyroney196893777 / 6/26/2012

I would like to thank Rena for...

I would like to thank Rena for taking the time to resolve my issue and for being so courteous. She is a great asset to the service dept.and should be recognized for that.

FEMALE / 6/24/2012

Rena gave me all the info I ne...

Rena gave me all the info I needed on extended warranties and helped resolve some current repairs. She was terrific!

genamartin29 / 5/10/2012