Midway Nissan / Phoenix, Arizona

Rating: ★★★★

Auto Repair & Service, New Car Dealers, Used Car Dealers

Address: 2209 W Bell Rd, Phoenix

Postal code: 85023

Phone: (866) 682-0337

Bring your vaseline. I was looking at a Versa. They were extremely pushy and wanted me to close the deal today at any cost. I was told no incentives were available for this car. They wanted to give me hardly anything for my trade. After a few hours and some BS number crunching, my trade in was coming up and the payments going down, and looking better. They also stressed how they were `losing` over $1000 on the deal. ... view moreWhen I finally told them it wasnt happening today, the managers basically stormed off pissed. After looking up the stock number online of the car I was buying, I not only found out that it was over $1000 cheaper than the price they were selling it to me AFTER my trade in and all their BS number crunching, BUT, there IS incentives available. The bastards were trying to keep MY $1000 cash back incentive and wrote it up as a commission loss in the paperwork.

kurtis1265 / 4/29/2012

I went to Midway Nissan based on a refinance offer I got in the mail. They tried to sell me a new car instead, and when I declined, their entire front changed. When I insisted on pursuing ONLY the refinance of my existing car, Brian Tills was not only dismissive, but condescending. But he did offer me refinance terms which were literally laughable. I would have paid out almost $10,000 more dollars over the life of my... view more loan to save $13 a month. This dealership was WAAAY out of my way, offered poor service, and ridiculous terms. And when I emailed them to address my concerns so that they may improve their business, they made promises that they have not yet honored in the three weeks since the meeting. This dealership has failed in every way that I can image.

aaronm1441961003 / 4/12/2012

After a rocky start and some bad service Midway really stepped up their game and followed through with some great customer service. We had a bad experience with a sales manager and the GM and Brent Adkisson got in touch with us to see how to fix the issue. In two days we had a wonderful deal on a vehicle with a lower payment, a lower interest rate and a bigger vehicle. When we went down to get the vehicle Brent ha... view mored it cleaned up perfectly for us and the paperwork was waiting to be signed. Chris walked up through every step of getting the vehicle ready and to us and was always smiling and upbeat. Chris put up with us giving him a hard time and was honest and straight forward about everything. Brent was very helpful and wanted to do anything to make the problem right. And Paul was awesome in finance by getting the paperwork signed and ready to go in under 20 minutes.
Thank you Midway team for taking such a bad inital experience and turning into a great one! We will be back to purchase our next vehicle from Chris at Midway and will not hesitate to let people know how our experience was!

contrygrlhrt / 1/13/2012

I had a nasty time with them. When I looked I found all
Midway Nissan Customer Service
midway nissan the worst dealer in phoenix. they don`t have an idea ...
Jul 15, 2011

algorsa / 10/6/2011

Obviously the midway nissan reviews here are all bogus. It`s impossible to have nearly 60 reviews and all of them be 5 stars. I suspect that these reviews are all Midway Nissan employees or a company midway nissan hired to post positive reviews about the dealership.

In my opinion, midway nissan is terrible place to buy a car. In my attempt to get a matter resolved, I had the pleasure of talking with everyone f... view morerom the accounting department to sales to management and they are all liars.

I am taking the time to write this midway nissan review so that others don`t have to endure the experience I had.

Charliec / 10/6/2011

They made us feel like friends, from the start. Great personal service. Comfortable show room settings, Coffee, soda, cold water, POPCORN !! not a bad start!! Justin Chavez was our salesperson--great guy!! Never had a Nissan before, but I LOVE MY SENTRA !! Thanks to all who helped me get in it and drive off!! I have told family and friends to go to MIdway Nissan for a great car!!

lndbrll3 / 8/8/2011

Everyone from the beginning of arrival was so friendly, Someone greeted us, showed us to the salesroom and introduced us to OUR rep. Justin Chavez. From then on throughout the day, it was on a very personal basis. Hats off to every sales person and your employees in general Good folks, all of them. They really worked that day for us. Not just for the Nissan brand, or the Midway lot, but for us!

egannaa / 8/2/2011

The Internet Sales Team was very responsive and prompt. Patrick & Darrin were a pleasure to work with.

beyoncemalachi / 7/27/2011

I truely appreciate the patients and understanding you all gave me. This was a difficult decision for me to purchase a new car. Alot of people think you go into a dealership and all they want to do is sell you a car. This experience has shown me that you all had my best intrest in that why should I spend $8,000 to fix my car that was putting a financial strain on me, but instead put that money towards a new, reliable... view more car. All of you also did everything you could to keep my payments down to what I was comfortable with and get the best deal I could get. I truely appreciate everything and I really love my new car!! :) Thanks

leneench / 7/25/2011

Explaining the features the car had. Did not have to sit there and haggle over the deal told them what i could do and it was done. Every one treated us well sales and finance. I also appreciated not being there all night long buying the car.

adelecaram / 7/21/2011

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New Car Dealers, Used Car Dealers

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