Specialists / Oro Valley, Arizona

Rating: ★

7 years in Business

Auto Repair & Service, Automobile Parts & Supplies, Automobile Radios & Stereo Systems

Address: 5602 E Broadway Blvd, Oro-Valley

Postal code: 85711

Phone: (520) 571-8500

Honest, Reliable, Collision Repair Since 1989!

For All Your Automotive Collision Repairs, Scratch & Dent Removal, Frame Straightening, Glass Replacement, & Custom Painting Needs Visit Rusty?ˆ™s Body Works Inc In Casa Grande, AZ! If your automobile has been in a fender bender or a head on collision the professional technicians at Rusty?ˆ™s Body Works Inc in Casa Grande, AZ can handle the job. We can handle anything from frame straightening, to scratch and dent removal, to window replacement, to a fresh coat of paint. With years of experience in the industry you can rest assured that your car, truck, SUV, or van is in good hands. Our reliable technicians will take care of every detail to ensure your complete satisfaction and that your experience with Rusty?ˆ™s Body Works Inc is a positive one. Here at Rusty?ˆ™s Body Works Inc we are licensed, bonded and insured! We also welcome insurance claims and will provide you with a free estimate. With our unbeatable prices we are sure to see you for all your auto body repairs. We also offer exceptional auto detailing and washing. Rest assured we will take good care of your vehicle.Our Services IncludeCollision Repairs Window Replacements Paint-less Dent Removal Scratch Removal Structural Body Part Repairs Graphics Removal Laser Tech Frame Straightening Computer Match Paint System Washing & Detailing

Categories:

Automobile Radios & Stereo Systems, Automobile Parts & Supplies, Auto Repair & Service, Consumer Electronics, Home Theater Systems, Window Tinting, Automobile Accessories, Automobile Alarms & Security Systems, Glass Coating & Tinting, Stereo, Audio & Video Equipment-Dealers, Industrial Equipment & Supplies, Security Control Systems & Monitoring

Neighborhoods:

Ward 6

Open hours:

No info

Extra phones:

(520) 696-3000

Reviews:

Car Tinting job turned into a Nightmare at The Specialist

I usually never write any sort of reviews but I thought this needs attention. I got a tint job on my late model Honda accord at The Specialist, I chose the Formula one classic, the car was done in 1.5 hours, and I was excited to get it back until I found all the defects in the tint. Second visit back I was told its normal and if it doesn?ˆ™t cure they can fix it with heat gun. The tint had small moisture on the rear w... view moreindow that progressively got worse everyday. It was to a point that I couldn?ˆ™t even see out of the tint out of the rear window at the top. After my third visit they decided to use a heat gun, this messed up my film. To make this story short, after numerous trips and getting the run around I was not happy with this, and decided to take the tint off, I told them to just take it off. The store that put the tint wanted to charge me to take the tint off. They wanted to charge me to put my car back to original condition with no tint. The managers at the stores are very rude. I called the general manager and he was at a different store and he told me to bring it over. When I got there he pretended that the numerous defects were normal but he agreed to remove it. We made a scheduled date to remove it, I asked him what dates would work and we agreed on a date (wed, 10:30 am). The date of my appointment to get it removed was today (april 28 2010) and I was happy to put this aside and just get it removed. But again when I showed up the sales associates recognized me but were clueless, one said are you sure it was today because they are back up with 4 tint jobs, are you sure it wasn?ˆ™t the other store? I waited 20 minutes... I grabbed my keys and left... I am now waiting for the general manager to call me back and the store owner is ?ˆ?out of town?ˆ?. I am out the money for the tint, my beautiful car looks awful with the tint, and I am not upset with losing the money but giving my money in supporting this kind of awful service. Once they get your money its downhill from there. It?ˆ™s amazing how they get away with all of this, they price discriminate everyone that walks in (I got two different price quotes for tint from different locations) and they have the worst customer service (they actually have none) they don?ˆ™t have a return policy; they will only ?ˆ?exchange?ˆ? products. Please don?ˆ™t support this kind of service. I hope this helped someone in making a decision.

I have supporting documentations along with pictures if anybody is interested in this case.

Dave112 / 4/28/2010