Thunderbird Automotive Specialists / New River, Arizona

Rating: ★★★★

Auto Repair & Service, Brake Repair, Automotive Tune Up Service

Address: New-River

Postal code: 85053

Phone: (602) 938-3631

E-mail: phxtas@yahoo.com

This was the worst experience I have ever had with my car. I am only posting this in hopes of keeping people from this place. It is run by a bunch of children that do not know what they are doing. The boy said his father owns the place but is not in, the father should keep him away. I would give Thunderbird Automotive specialists no stars but will not post this way.

jtom270 / 5/5/2012

They did a poor job when my truck failed emissions. Finally to the truck to midway chevrolet and they fixed it in half a day. Thunderbird had my truck for over 4 days and only made it worse. I would recommend highly Stay Away!!!!!!

phxcowboy / 1/22/2012

I noticed that all of these reviews are 5 star and 4 were written within a two month period, and also that they were posted by reviewers who have each only posted a single review - all for this outfit. My experience with T-bird made me think differently. Firstly, and so far (two instances or repairs by them) they do competent work. This is not my issue with them. Though their prices aren`t TOO far out of line (but... view more are not any kind of deal either), My issue is that they seem to look for every opportunity to fix anything and everything so as to run up the bill as much as possible. The last time the bill was nearly a grand for relatively minor work (something I could have done in an afternoon with $100 worth of stuff, but I was out of town when that car broke). On top of that they wanted to do another $1300 worth of work on little things, all on a older car that isn`t worth that kind of investment. Come on guys is that any way to run a shop where your tag line is "Honesty and Integrity"? In the big picture, there are worse places out there, and certainly less competent / more dishonest ones, but personally, I`m looking for one with a fairer business approach (maybe that`s asking too much in car repair). P.S. the only guy I`ve ever meet like that was so busy he couldn`t get to my car for a week, go figure.

formermech / 7/25/2010

Thank you so much for great, honest, and reliable service. I was told by the dealership that I needed many costly repairs. I decieded to take my vehicle to T.A.S. Mike and his staff were outstanding. They explained to me that I didn`t need the repairs that the dealersip said I did. T.A.S. repaired my vehicle at a MUCH lower price and my vehicle has run great ever since. I would recommend T.A.S. to anyone who wo... view moreuld want honest, exceptional, and dependable service. Thank you T.A.S.! Ashley T

barbashley / 11/13/2009

Hello, I bought a used Mercedes Benz. I took it in for a simple service, and Aaron, (my new go-to mechanic) took me under my car with a flash-light, showed me everything I ever wanted to know about my car & then some, for better or worse. He didn`t talk down to me like I was a child, as most mechanics do. Plus, when the day came that I needed something MAJOR done, they treated me right, and did everything... view more in their power to get me back on the road, with NO problems. Finally, an honest, trustworthy mechanic!! Now I will ONLY take my car to Aaron @ Thunderbird Auto.

PhoenixJedi / 10/27/2009

In this day and age it is hard to find an automotive shop that you can trust. Thunderbird Automotive is not only trustworthy, they put the client first and do not try to sell unnessary repairs. I highly recommend Thunderbird Automotive to anyone that wants their car repaired correctly and quickly.

christacummings1 / 10/18/2009

About 4 years ago I was referred to Thunderbird Automotive by a friend who`d had major car troubles. He`d found them on the web and looked at ratings. He gave them a shot (after having taken the car to several mechanics for quotes) because of what he`d read online and because they had the best plan of action for his car. He was so happy that he started telling all of his friends, including me, about this shop. Th... view moree next time I needed help, I gave them a call. There service is exceptional, there prices are competitive, and every time I go to see them the experience is very good overall. One thing I`ve noticed is that they won`t b.s. you. They tell you straight up when they can`t give you the best price because quality shouldn`t be compromised. But often they are the best price. I would recommend them to anyone!

Rousse45 / 10/11/2009

I highly recommend Thunderbird Auto. I brought my vehicle to them with a printed repair estimate from another shop for a second opinion. Mike was thorough in explaining each point of the estimate, showing me the related areas in my engine and underneath the car with a flashlight. He identified and helped me understand which repairs were needed and which were not. I saved literally HUNDREDS of dollars that afternoon a... view morend my `84 Volvo runs like a champ. I could not be more pleased with the service.

auntieem / 3/27/2009

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