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Jewell Glass & Mirror Inc / Casa Grande, Arizona

Rating: ★★★
Auto Repair & Service, Automobile Parts & Supplies, Windshield Repair
Address: 401 W 2nd St, Casa-Grande
Postal code: 85122
Phone: (520) 836-6196

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Reviews:

Inept with poor customer service. I had a bad experience with Meek Glass three years ago. They replaced a fixed window with a cheap single hung window that ultimately froze. I asked Jewell to replace and what a fiasco. They came out and measured. Three days later, Alma from their office called and said they couldn`t get a Paramount window for it, and offered a cheap alternative (Home Depot Brand). When the owne... view morer finally called me back, I told him which window I wanted and where to call. Finally after two weeks I received my quote. The measurements appeared wrong to me, so I called to question them. Alma took my message and promised to call me back. After three more days with no word, I called again. The owner was in the office, but had no time to talk with me. Remember now I`ve only spoken to the man twice. Once when he came to measure, and then when I told him how to get a quote. Anyway, the following morning Alma called me and told me they wouldn`t be doing my window because I required too much time to service. I was simply amazed. I did track down another window installer in town Shearer Enterprises. They were a joy to work and just finished installing my new Paramount Single Hung window. So for windows in Casa Grande we have two losers (Meek and Jewell) and one winner (Shearer Enterprises).
lowrideraz / 4/31/2013

I`ve had many service calls from the owner of Jewell Glass and everytime the work is exceptional and fast...thanks Jewell Glass !!
dean.higman / 3/13/2013

I have used Jewell Glass & Mirror on three occassions. Two windshields and one window at the house. Not one problem at all. Great work and customer service! I will use again and highly recommend. Thanks Mark, Angie, & Daniel.
JG1210 / 3/2/2013

AVOID ! I paid in advance for a simple residential window pane replacement, 1 week later the WRONG pane arrived, after another week the incompetent installer put the pane in the frame CROOKED then it began FALLING out of the frame! Angela was useless and ignored my repeated requests for repair, then demanded a SERVICE CALL FEE to return to remove the danger they created!! The incompetent installer Mark also stole t... view morehe trim from around the original pane then said to my face "they were never there". Had to pay a real glass company to fix their butcher job. Horrible unethical business, go elsewhere !
kevin.fogarty.90 / 1/26/2013

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