Rating: ★★★
Auto Repair & Service, Automobile Parts & Supplies, Automobile Diagnostic Service
Address: 6930 39th Ave, Woodworth
Postal code: 53142
Phone: (262) 694-5707
One family serving an industry since 1962
NAPA Auto Parts offers 3 locations for your convenience: Waukesha, Pewaukee, and Oconomowoc. For information on each one, please visit their respective websites listed below. Waukesha - http://napaonline.com/wi/waukesha/automotive-parts Pewaukee - http://napaonline.com/wi/pewaukee Oconomowoc - http://napaonline.com/wi/oconomowoc NAPA Auto Parts is your home for all of your auto needs. From oil and lube, to automobile electrical equipment, they have it all. Visit one of the three NAPA locations listed above for the highest quality in service equipment for your vehicle!
Reviews:
The mechanic here is excellent...
The mechanic here is excellent. He really knows his stuff. The customer service here is poor. They solved two problems I had that 4 other mechanics even the expensive mechanic, could not figure out,. One problem was for the emmissions and while the problem adventually came back I go there if I don`t pass and they get me passed. The other problem was my car would just die on me when I was driving. Very danerous ... view moreand intermittent. He figured out what it was (Fuel Pump) even though it wouldn`t show up on any of the diagnostic machines at any of the repair shops. It has been running without a problem now for over a year and a half. Saved us from buying a new car.
Myadvise / 8/6/2011
Horrible Customer Service- Not Helpful AT ALL
I brought my car here because it was so close to my house and very convenient. I called the day before my car went in to see when they would be able to look at it, and I was assured that it would be looked at at 8am the next morning if I dropped it off the night before.
It wasn`t looked at until the middle of the afternoon 2 days later. Everytime I called they told me mine was the car to go in the shop, that they ha... view mored been too busy to look at my car, that they would stay late and look at it, and then again that it would be looked at first thing in the morning.
When they finally did look at my car, they didn`t even call me to tell me what was going on. It wasn`t until I called 20 minutes before they closed that they told me I had to take my car somewhere else because they don`t work on transmissions and I would have to take my car elsewhere. The reason my car was originally put in the shop was because it was having problems starting and hadn`t started correctly in 3 weeks- they proceeded to tell me they didn`t notice anything wrong with it starting on any of the test drives they took it on.
When I picked my car up, not only did it have problems starting like I knew it would...but the miles on my car were identical to when I dropped it off. They never took my car on any test drives and never diagnosed the problems that I brought it in for.
I will never go back here, and would not recommend it to anyone.
BrittanyHoward / 11/12/2010
GOOD WORK
PEOPLE ARE COURTEOUS ANF WORK DONE WELL
buster66609 / 1/29/2008
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